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May
8
Core Network Switch port flapping issue - ReadySpace Singapore
Posted by YH Poh on 08 May 2012 03:07 PM

Dear all customers,

This news is to notify all our customers of the downtime we experienced on the 6th of May from 11pm to 11.30pm. During that time, our engineers were alerted of a network issue and started to work on it immediately. Upon investigation, we experience that the network port that provide the traffic for ip range 117.120.5.XX was flapping constantly.

We managed to resolve the issue by shutting down the port and resuming it 5 minutes later. We are monitoring the current port and so far there is no lapse of the flapping until now.

At this moment, we are still investigating the root cause of the port flapping and will update this post as soon as we found out why.

Sorry for the inconvience caused.

 

ReadySpace Support Team


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May
7
PHP-CGI remote code execution vulnerability (CVE-2012-1823)
Posted by YH Poh on 07 May 2012 01:56 PM

PHP-CGI remote code execution vulnerability (CVE-2012-1823)

Introduction

On May 3rd 2012 PHP-CGI remote code execution vulnerability was disclosed to general public. This is a Critical Vulnerability that affects all software that contains PHP-CGI.

Symptoms

PHP-CGI installations are vulnerable to remote code execution. Vulnerability can only be exploited if the HTTP server follows a fairly obscure part of the CGI spec. In particular this concerns Apache webserver, and some others.

Cause

The critical major flaw was discovered in PHP (CVE-2012-1823), which allows to get php script source code and potentially trigger remote code execution in some cases (no publicly available PoC):

http://www.php.net/archive/2012.php#id2012-05-03-1

Official patch given on this page still doesn't close the issue at full.

How to verify if website is vulnerable

Just add "?-s" to URL with some existing php script in browser like:

http://domain.tld/page.php?-s

In case of vulnerability a source code of page.php will be listed in browser, otherwise the proper script execution output will be listed.

Resolution

We will be applying a patch to all our Linux Shared Hosting nodes. Here are the details:

Hostnode affected : linweb1.cleverspeed.com, linweb2.cleverspeed.com, linweb3.cleverspeed.com

Date/Time : 7th of May 2012, 6pm GMT +0800 hours

Downtime : 5 minutes downtime as HTTPD services needs to be restarted.

Due to the seriousness of this vulnerbility, we have to apply the patch asap. We apologise for the inconvience caused.

ReadySpace Support Team

 


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May
3
BGP System Upgrade Notification[Hong Kong ReadySpace]
Posted by Parker Lau [ReadySpace] on 03 May 2012 10:23 AM

Dear Valued Customers,

 

We would like to inform you that we will upgrade our BGP system. Please find the schedule as below:

 

BGP System Upgrade Schedule:

Date: 6 May 2012

Upgrade Period: 01:00 hrs - 03:00 hrs HKT (GMT +0800)

IP Address: 111.91.236/237/238.*

Customer Impact: Server may be slower/rebooting/discounted within upgrade period

 

Regards,

Readyspce Support Team


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Apr
25
End of life (EOL) for ReadySpace Hosting Legacy Products
Posted by YH Poh on 25 April 2012 04:08 PM
End of life (EOL) for ReadySpace Hosting Legacy Products

Dear Customers,

This news is to notify all our customers who are currently hosting their services in our Legacy Hosting Products. Due to the aging of the servers, outdated OS version, lack of constant updates to the software as well as the launching of our latest ReadySpace Cloud Service (RCS), we will be taking down all our legacy products. Here are the details:

1) Hsphere Hosting Services
 
Hsphere Hosting Control Panel has serve ReadySpace well over the years and it is one of our first implementation of Clustering Hosting services where the different hosting services (Web, Mail, SQL, DNS..etc) are separated to different servers. Due to the lack of updates of the current servers and all our technical manpower are focusing on developing ReadySpace Cloud Services Platform even further, our team have decided to end the service of Hsphere Hosting Services. Here is the date:

Date : 31 July 2012
Time : 12am GMT +0800 hours

2) Ensim Windows and Linux Hosting Services
 
Ensim Windows and Linux hosting services are one of our earliest servers that we deployed which dated back as far as almost 8 years ago. We will be taking down these servers due to the outdated OS version (EOL).

Date : 15th August 2012
Time : 12am GMT +0800 hours

We will be notifying customers who are in Hsphere cluster or Ensim Windows and Linux Hosting services to shift their hosting accounts to our ReadySpace Cloud Service (RCS) before the stated date. Please be assured that your website and email services are our upmost priority and we will doeverything we can do make this migration as seamless as possible and we apprecate your patience and corporation during the migration.
Thank you once again for your support and we hope to serve you even better in our ReadySpace Cloud Platform!
ReadySpace Team

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Apr
24
[Fixed] MySQL service disruption
Posted by Fu Lin [ReadySpace] on 24 April 2012 10:03 AM

Dear Customers,

 

Affected Server: 203.116.91.72 (Plesk)

 

Some website that is using MySQL service might have issue connecting to the database at the meantime our team is

currently investigating on the reported issue. Any updates will be posted to helpdesk shortly.

 

Apology for any inconvenience.

 

Updates: This issue has been fixed.


Regards,

Readyspce Support Team


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