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Aug
25
[Scheduled Maintenance] Cloud Hosting email service - mail4
Posted by Fu Lin on 25 August 2016 01:15 PM

Dear Customers,

We will be performing a maintenance that will impact the following services.


Service(s) affected : Cloud Hosting/Cloud Hosting NG / Office Mail

Scheduled start time and date : 11:30 PM 27 August 2016 SGT +0800hours

Estimated end time and date : 02:00 AM 28 August 2016 SGT +0800hours

IP Addresses/hostname Affected : mail4.cleverspeed.com, mail4.readyspace.com.sg/hk/in/ph..

 


Details :

There will be intermittent service disruption to email service during the maintenance period.

 

Sincerely,

ReadySpace Maintenance Team


Read more »



Aug
24
Did You Know? DNS Hosting
Posted by Kian Ng on 24 August 2016 12:00 PM

Did you know that ReadySpace DNS hosting is now spread across Singapore, Hong Kong and the USA?

 

What this means is that users will now enjoy greater resilience and shorter propagation periods for their DNS-related activity globally and especially in the Asia-Pacific region.

 

For more information on how you can get ReadySpace DNS hosting and how it can benefit you, Click Here to find out how you can contact our various regional offices.

 

Cheers!

 

ReadySpace Team


Read more »



Aug
17
Soshir - Social Media Managing Made Easy
Posted by Kian Ng on 17 August 2016 10:17 AM

Aloha! 

 

We'd like to announce that Soshir - Social Mediaan Management for Businesses - is now available with ReadySpace. 

 

Make your social media marketing and PR initiatives more effective and efficient by employing the unified management that Soshir provides - you no longer need to manage your Facebook, Twitter, Instagram and LinkedIn accounts separately. You can even assign access rights to team members, thus streamlining duties and improving efficiency and productivity.

 

If you'd like to know more about Soshir, Click Here to get in touch with any of our regional offices.

 

Don't just go social - go Soshir. :)

 

 

Cheers! 

 

ReadySpace Team


Read more »



Aug
3
Secure File-sharing Made Easy.
Posted by Kian Ng on 03 August 2016 10:06 AM

Hi!

 

We're pleased to announce that ReadySpace Cloud Drive - the safe and secure file-sharing service that many of you are already familiar with - is now available on Google Play Store and Apple App Store. So now, the same service that allows you to assign access rights to users and encrypts all your stored data, can be enjoyed via Android and Apple devices.

 

Secure file-sharing for your sensitive documents just got easier ...

 

For more information on ReadySpace Cloud Drive, kindly Click Here to contact our various offices.

 

Cheers! 

 

ReadySpace Team


Read more »



Jul
28

Hey everybody!

 

We're excited to let you know that ReadySpace Cloud Servers and Cloud Infrastructure now come with HA (High AvaIlability) SSD storage! 

 

Having HA storage means that your server will never suffer from service disruption or data loss due to harddisk failure - so now you can enjoy the high performance of SSD and the peace of mind of having HA when you get yourself on to the ReadySpace Cloud!

 

Great products at a great price point just got better ...

 

For more information on these services, you can contact our various offices by clicking HERE.

 

 

Cheers!

 

ReadySpace Team


Read more »



Jul
19
Protect your Website!
Posted by Kian Ng on 19 July 2016 12:31 PM

Hi everyone!

 

We'd like to let you know that protection for your website and other Web content is NOW AVAILABLE! 

 

Protect your website against hackers and malicious scripts with the award-winning StopTheHacker website scanning application! 

 

Further enhance your web security even more with DropMySite backup and monitoring services so you don't lose your data!

 

For more information on these awesome products, contact your nearest ReadySpace office by clicking HERE!

 

#besafegetprotected

 

ReadySpace Team


Read more »



Jul
18
[Maintenance] Cloud infrastructure/Cloud Server - Global
Posted by Fu Lin on 18 July 2016 04:36 PM

Dear Customers,


We will be performing maintenance to central Cloud Infrastructure/Cloud Server database in order to serve you better.

No downtime expected to customer's VM during the maintenance.

 

Here are the details:

Notification Type     : Scheduled Maintenance

Start Date/Time     : 18th July Monday, 2016 6:30 pm (GMT +0800 hours)

End Date/Time       : 18th July Monday, 2016 9:30 pm (GMT +0800 hours)

Affected Plans        : Cloud Infrastructure, Cloud Server Plesk Linux/Windows

IP address range    : 117.120.7.x

 

Update 1 10:34pm: Additional time required to complete the process. ETA 11:30pm 

Update 2 11:06pm: completed 

Note: We are investigating on one minor issue which prevent customers to list/manage cloud servers from customer portal. 

 

Regards,
ReadySpace Maintenance Team


Read more »



Jul
14
Changes to .ORG domain names
Posted by Kian Ng on 14 July 2016 02:05 PM

Hi folks,

 

We'd like to let you know that, due to the Registry Operator for .ORG domains increasing their annual registration/renewal/transfer charges, ReadySpace will also be adjusting our fees for .ORG domain name extensions. 

 

Changes will take effect from 1st August 2016.

 

If you need further information or clarification, kindly find the contact details of your nearest ReadySpace area office HERE.

 

We appreciate your understanding in this matter. 

 

Cheers!

 

ReadySpace Team


Read more »



Jul
13
New Services - you asked for it!
Posted by Kian Ng on 13 July 2016 01:03 PM

Hey everyone!

 

We've listened to what you've had to say, so ...

 

SSL, Backup and Website monitoring are now available on our Cloud (share) hosting platform! 

 

For more information on these services, you can contact our nearest area office by clicking HERE!

 

Cheers!

 

ReadySpace Team


Read more »



Jul
12

Dear Customers,

You may be getting delayed emails when sending and receiving and slowness in accessing to website of one of our webserver.

 

Service(s) affected : Mail server(mail1.readyspace.com.sg) and Web Server (linweb03.cleverspeed.com)

IP Address : 117.120.5.28 and 117.120.5.32

Details :

The server is experiencing slowness after the rebuilding of raid and we are checking on the issue

 

We apologise for any inconvenience caused.

 

EDITED : The issue has been resolved.

 

ReadySpace Technical Team


Read more »



Jul
11
[Incident] Cloud Hosting Mail server delayed emails
Posted by Yong Hwang Poh on 11 July 2016 12:21 PM

Dear Customers,

You may be getting delayed emails when sending and receiving.

 

Service(s) affected : Mail server(mail1.readyspace.com.sg)

Details :

The server currently are rebuilding the RAID disk which might cause slowness in the disk I/O and hence the emails will be delayed in sending and receiving. We will update this post once the rebuilding of the RAID is completed.

 

We apologise for any inconvenience caused.

 

EDITED : The rebuilding of the raid has been completed at around 12.30am 12th July 2016.

 

ReadySpace Technical Team


Read more »



Jul
7
ReadySpace Office Mail - email just got better
Posted by Kian Ng on 07 July 2016 10:08 PM

Hey everyone!

 

We listened to what you had to say, and ... introducing ...

 

ReadySpace Office Mail!

 

We've packed a whole lot more in to the package - just so you get better value and a better experience! Click HERE! to view details. :) 

 

ReadySpace Team

 


Read more »



Jul
4
[Scheduled Maintenance] Cloud Drive Services maintenance
Posted by Kuan Woei on 04 July 2016 11:41 AM

Dear Customers,


We will be performing maintenance on  our Cloud Drive servers in order to serve you better.

During the maintenance all Cloud Drive users might experience some disruptions.


Here are the details:

Notification Type    : Scheduled Maintenance
Start Date             : 04th July 2016 12:00 hours (GMT +0800 hours)
End Date               : 04th July 2016 12:30 hours (GMT +0800 hours)
Affected Service(s) : Cloud Drive


Read more »



Jun
24
[Scheduled Maintenance] MobileSync maintenance
Posted by Kuan Woei on 24 June 2016 05:49 PM

Dear Customers,


We will be performing maintenance on one of our MobileSync services in order to serve you better.

During the maintenance all MobileSync users might experience some disruptions.


Here are the details:

Notification Type    : Scheduled Maintenance
Start Date             : 25th June 2016 23:00 hours (GMT +0800 hours)
End Date               : 26th June 2016 01:00 hours (GMT +0800 hours)
Affected Service(s) : MobileSync

 

 

Thank you
ReadySpace Tech Team


Read more »



Jun
23

Dear Customers,


We will be performing maintenance to all Singapore and Dallas Cloud Server services in order to serve you better.

During the maintenance, some of the customers' cloud servers will be inaccessible for a short period of time.

 

Here are the details:

Notification Type     : Scheduled Maintenance

Start Date/Time     : 25th June, 2016 12:00 am (GMT +0800 hours)

End Date/Time       : 25th June, 2016 3:00 am (GMT +0800 hours)

Affected Plans        : Cloud Infrastructure, Cloud Server Plesk Linux/Windows

IP address range    : 117.120.7.x

 

Regards,
ReadySpace Maintenance Team


Read more »



Jun
15
[Scheduled] customer portal maintenance
Posted by Fu Lin on 15 June 2016 03:23 PM

Dear Customers,


We will be performing maintenance on customer portal cp.readyspace.com.sg|hk|ph|co..

During the maintenance customer control panel will be inaccessible for a short period of time.

 

Here are the details:

Notification Type     : Scheduled Maintenance

Start Date/Time     : Friday 17th June, 2016 10:00pm (GMT +0800 hours)

End Date/Time       : Friday 17th June, 2016 11:00pm (GMT +0800 hours)

Affected Subscription  : N/A

 

Thank you
ReadySpace Maintenance Team


Read more »



Jun
14
[Scheduled Maintenance] Readyspace Cloud Drive Maintenance
Posted by Wei Ming Lim on 14 June 2016 12:22 PM

Dear Customers,

We will be performing a maintenance on our Cloud Drive servers. Upgrades and patches will be rolled out for this maintenance.

 

Service affected: Cloud Drive

Scheduled start time and date: 11:30 PM 14/06/2016 SGT (GMT+8)

Estimated end time and date: 12:30 AM 15/06/2016 SGT (GMT+8)

 

Details:

Cloud Drive will be unavailable during the maintenance.

 

We apologized for the inconvenience this may cause.

 

Regards,

Readyspace Technical Team


Read more »



Jun
10
Notice - 10/06/2016
Posted by Kuan Woei on 10 June 2016 10:36 AM

Dear Customers, 

 

Some users may have experienced a brief period of intermittent connectivity to their services this morning due to a spike in server load for some IPs. 

 

Affected IP addresses are:

 

117.120.5.46    Web Server Linux 

117.120.5.51    Mail Server MAIL3.readyspace.com.sg|hk|co|ph

117.120.5.52    Mail Server MAIL4.readyspace.com.sg|hk|co|ph

 

The issue has been resolved and normal service resumed. 

 

We apologise for any inconvenience caused.

 

ReadySpace Team


Read more »



Jun
5
MobileSync/Webmail issue
Posted by Yong Hwang Poh on 05 June 2016 01:52 PM

Dear Valued Customers.

 

We would like to inform you that currently we having issue with mobilesync and accessing to webmail.

Our engineers are in the process of fixing it and will update on this post once it has been resolved.

 

We apologize for any inconvenience caused.

 

ReadySpace Team

 

EDIT : The issue has been resolved. Thank you for your kind understanding and patience.


Read more »



Jun
3
[Scheduled Maintenance] Cloud Server maintenance - Singapore
Posted by Wei Ming Lim on 03 June 2016 03:49 PM

Dear Customers,


We will be performing maintenance on one of our Cloud Server services in order to serve you better.

During the maintenance, some of the customers' cloud servers will be inaccessible for a short period of time.

Here are the details:

Notification Type     : Scheduled Maintenance

Start Date/Time     : 4th June, 2016 12:30am (GMT +0800 hours)

End Date/Time       : 4th June, 2016 1:30am (GMT +0800 hours)

Affected Subscription  : Cloud Server (Linux)

 

We will also be informing the affected customers on a separate basis.

 

Thank you
ReadySpace Maintenance Team


Read more »



Jun
2

Dear Customers,


We will be performing system upgrade in order to serve you better.

During the maintenance, MySQL server will be inaccessible for a short period of time.

Here are the details:

Notification Type     : Scheduled Maintenance
Start Date/Time     : 5th June, 2016 12:00am (GMT +0800 hours)
End Date/Time       : 5th June, 2016 2:30am (GMT +0800 hours)
Affected Service(s)  : Cloud Hosting Lite/Standard/Unlimited/NG MySQL with host name mysql23int.cp.readyspace.com.sg

Thank you
ReadySpace Maintenance Team


Read more »



Jun
1
[Scheduled Maintenance] MobileSync maintenance
Posted by Kuan Woei on 01 June 2016 04:07 PM

Dear Customers,


We will be performing maintenance on one of our MobileSync services in order to serve you better.

During the maintenance all MobileSync users might experience some disruptions.

 
Here are the details:

Notification Type : Scheduled Maintenance
Start Date :  05th June 2016 00:00 hours (GMT +0800 hours)
End Date   :  05th June 2016 02:00 hours (GMT +0800 hours)
Affected Service(s) : MobileSync

 

 

Thank you
ReadySpace Tech Team


Read more »



May
11
[Scheduled Maintenance] Core L3 switches maintenance – Singapore
Posted by Yong Hwang Poh on 11 May 2016 04:26 PM

Dear Customers,

We will be performing an upgrade to our existing core layer 3 switches in order to serve you better. We will be decommissioning one of the Layer 3 switch and will replace with a new one with all the firmware upgraded. During the period of upgrading, customers will experience intermittent disruption accessing to their services or servers and we will do our best to keep the downtime as minimum as possible.

 

Notification Type : Scheduled Maintenance

Start Date : 16th May, 2016 0100 hours (GMT +0800 hours)

End Date : 16th May, 2016 0300 hours (GMT +0800hours)

Affected Service(s) : Intermittent disruption in network connectivity

 

We apologize for any inconvenience this may cause.

 

ReadySpace Tech Team


Read more »



May
6
[Scheduled Maintenance] Cloud Hosting Web Servers – Singapore
Posted by Kuan Woei on 06 May 2016 05:05 PM

Dear Customers,


We will be performing maintenance on two of our Cloud Hosting Web Servers in order to serve you better.

During the maintenance , those websites that are hosting in involved servers might have disruption.

 

 

Here are the details:

 


Notification Type   :  Scheduled Maintenance
Start Date            :  07th May, 2016 00:00 hours (GMT +0800 hours)
End Date              :  07th May, 2016 00:30 hours (GMT +0800 hours)
Affected Server(s) :  Cloud Hosting

Affected IP(s)        :   117.120.5.30 , 117.120.5.43 

                           

Thank you


ReadySpace Tech Team


Read more »



May
5
Discontinuation Of Free OX Webmail Service
Posted by Kuan Woei on 05 May 2016 11:08 AM

Dear Customer,

 

We will unfortunately no longer be offering the OX Webmail interface as a free service moving forward. Customers who are currently enjoying this free service will be migrated over time to a different webmail interface. This migration will be seamless and no downtime will be experienced.

 

Customers who are on the paid premium OX/MobileSync service will not be affected. If you are using the free OX service, and would like to continue enjoying the service by upgrading to the premium version, kindly write to help@readyspace.com for more information on prices and promotions available.

 

Free webmail access will still be available via webmail.<yourdomainname>.

 

Thank you.

 

ReadySpace Team


Read more »



Apr
30
[Scheduled Maintenance] web server migration - Singapore DC
Posted by Fu Lin on 30 April 2016 11:55 AM

Dear Customers,


We will be performing system upgrade in order to serve you better.

During the maintenance, web server with IP 117.120.5.38 will be inaccessible for a short period of time.

Here are the details:

Notification Type     : Scheduled Maintenance
Start Date/Time     : 1st May, 2016 12:00am (GMT +0800 hours)
End Date/Time       : 1st May, 2016 12:45am (GMT +0800 hours)
Affected Service(s)  : 117.120.5.38 

Thank you
ReadySpace Tech Team


Read more »



Apr
26
[Incident] Web and Mail server connectivity issue
Posted by Fu Lin on 26 April 2016 04:40 PM

Dear Customers,

You may be getting intermittent connectivity issue to web and mail server during this period.

 

Service(s) affected : Shared Web(linweb03, linweb04), Mail server(mail1.readyspace.com.sg)

Incident start time and date : 8:45 AM 26 April 2016

Incident end time and date : 10:00 AM 26 April 2016

 

Details :

The server was in unstable state during the hour and the engineers took immediate action to access the server and rectified the reported issue. We will be posting a maintenance notice shortly.

 

READYSPACE maintenance team


Read more »



Apr
22

Dear Customers,

 

We would like to inform you that the Cloud Hosting webserver issue has been fixed now.

We apologize for any inconvenience caused.

 

Thank you
ReadySpace Tech Team


Read more »



Apr
22
[Emergency Incident] Cloud Hosting webserver down - Singapore
Posted by Kuan Woei on 22 April 2016 11:06 AM

Dear Customers,


There is an issue with one of the Cloud Hosting webserver.

Websites that are hosting in affected server will be down.

We are currently working on it. 

 

Here are the details:


Affected Server(s) : Cloud Hosting
Affected IP(s) :       117.120.5.32

 

Thank you
ReadySpace Tech Team


Read more »



Apr
20
[Scheduled Maintenance] ReadySpace System Upgrade – Singapore
Posted by Kuan Woei on 20 April 2016 05:20 PM


Dear Customers,


We will be performing system upgrade in order to serve you better.

During the maintenance, the Customer Portal might be intermittent disrupted.

Here are the details:

 


Notification Type     : Scheduled Maintenance
Start Date              : 21st April, 2016 1900 hours (GMT +0800 hours)
End Date                : 22nd April, 2016 0700 hours (GMT +0800 hours)
Affected Service(s)  : Customer Portal  

 

 

Thank you
ReadySpace Tech Team


Read more »



Apr
9

Dear Customers,

We will be performing a maintenance that will impact the following services.


Service(s) affected : VPS Windows Standard/Plesk/Forex edition- Singapore

Scheduled start time and date : 11:30 PM 9 April 2016

Estimated end time and date : 12:30 AM 10 April 2016

Affected IP address : 117.120.5.101, 117.120.5.94, 117.120.5.90, 117.120.5.119, 117.120.5.97, 117.120.5.98, 117.120.5.102, 117.120.5.112, 117.120.5.115, 117.120.5.123


Details :

We will be applying updates for the VPS Windows host node to fix bugs in the system. There will be intermittent downtime during the updates.

 

READYSPACE TECH Team


Read more »



Apr
9
Cloud Server Window Disruption - 09/04/2016
Posted by Kuan Woei on 09 April 2016 03:30 PM

Dear customers,

Cloud Server Window issue has been fixed now

thanks for your patience and support


Read more »



Apr
9
Cloud Server Window Disruption - 09/04/2016
Posted by Kuan Woei on 09 April 2016 02:08 PM

Dear valued customer,

 

We would like to inform you that currently there is a issue with Cloud Server Window.

Some users might not able to connect to their servers.

We are working on it currently.

 

Apologize for any inconvenience cause

 

ReadySpace team


Read more »



Apr
9
Cloud Server Window
Posted by Kuan Woei on 09 April 2016 02:08 PM

Dear valued customer,

 

We would like to inform you that currently there is a issue with Cloud Server Window.

Some users might not able to connect to their servers.

We are working on it currently.

 

Apologize for any inconvenience cause

 

ReadySpace team


Read more »



Mar
28
Cloud Hosting Mail Server issue - 28/03/2016
Posted by Kuan Woei on 28 March 2016 01:44 PM

Dear Valued Customer,

 

The Cloud Hosting Mail Server Issue has been solved

 

 

Thanks for your support

 

 

Readyspace

 

 


Read more »



Mar
28
Cloud Hosting Mail Server issue - 28/03/2016
Posted by Kuan Woei on 28 March 2016 11:27 AM

Dear Valued Customers.

 

We would like to inform you that currently we having issue with Cloud Hosting Mail Server issue .

Some customers might experience :

-slowness in sending email

-unable to send email

-receive duplicate emails

 

Our engineers are in the process of fixing it.

 

We apologize for any inconvenience caused.

 

ReadySpace Team


Read more »



Mar
22

Dear Customers,

To serve you better we will be performing a maintenance and update on the following Cloud Infrastructure.
 


Plan(s) affected : Cloud Infrastructure (Singapore data center)

Scheduled start time and date : 12:00 AM 24th March 2016

Estimated end time and date : 2:00 AM 24th March 2016

Affected IP addresses : 117.120.7.41, 117.120.7.25, 117.120.7.82, 117.120.7.45, 117.120.7.101, 117.120.7.106, 117.120.7.66, 117.120.7.69, 117.120.7.86, 117.120.7.120, 117.120.7.60


Details

We will be adding more memory to the server as well as doing critical security updates and patches to ensure stability and performance of the servers. Downtime expected during the maintenance window.
 

Regards,
ReadySpace Maintenance Team


Read more »



Mar
17
[Scheduled Maintenance] Cloud Hosting Email - Global
Posted by Fu Lin on 17 March 2016 03:58 PM

Dear Customers,

We will be performing a maintenance that will impact the following services.


Service(s) affected : Cloud Hosting/Cloud Hosting NG E-mail

Scheduled start time and date : 12:00 AM 19/03/2016 SGT +0800hours

Estimated end time and date : 02:00 AM 19/03/2016 SGT +0800hours

IP Addresses/hostname Affected : 117.120.5.28, 117.120.5.29, 117.120.5.51, 117.120.5.52

 


Details :

Email services will be unavailable during the period.

 

Sincerely,

ReadySpace Maintenance Team


Read more »



Mar
5
[Scheduled Maintenance] ReadySpace Cloud Hosting - Singapore
Posted by Fu Lin on 05 March 2016 01:57 PM

Dear Customers,

We will be performing a maintenance that will impact the following services.


Service(s) affected : Cloud Hosting database

Scheduled start time and date : 12:00 AM 06/03/2016 SGT +0800hours

Estimated end time and date : 01:30 AM 6/03/2016 SGT +0800hours

IP Addresses/hostname Affected : 117.120.5.74, mysql24int.cp.readyspace.com.sg

 


Details :

We will be installing MySQL patches. During this period, access to the database server will be intermittent.

 

Sincerely,

ReadySpace Tech Team


Read more »



Feb
29
Cloud Hosting Email service disruption
Posted by Yong Hwang Poh on 29 February 2016 04:51 PM

Dear Customers,

 

There are some technical issue pertaining to the authentication service for our email host nodes and it has been resolved. The service was found to have issue between 4 pm to 4.30pm (GMT +0800 hours) and Cloud hosting customers might have difficulties accessing to their email during these period.

We have since resolve the issue by restarting the auth service.

 

We apologise for any inconvenience caused. 


Read more »



Feb
16
ReadySpace Cloud Drive Maintenance - 16/02/2016
Posted by Kuan Woei on 16 February 2016 10:50 AM

Dear ReadySpace Valued Customers,

 

This notification is to inform you that we are conducting maintenance on Cloud Drive during the following interval.

 

 

Start Time / Date

16/02/2016 06:30:00 PM 

End Time / Date

16/02/2016 07:30:00 PM 

Impact

Intermittent Cloud Drive service disruption

Action

Restart Cloud Drive agent if service is not back to normal after the maintenance.

 

 

We apologize for any inconvenience this may cause you.

 

Regards,

ReadySpace Team


Read more »



Feb
16
[Scheduled Maintenance] ReadySpace Cloud Hosting - Singapore
Posted by Yong Hwang Poh on 16 February 2016 10:12 AM

Dear Customers,

We will be performing a maintenance that will impact the following services.


Service(s) affected : Cloud Hosting Email service

Scheduled start time and date : 12:00 AM 17/02/2016 SGT +0800hours

Estimated end time and date : 03:00 AM 17/02/2016 SGT +0800hours

IP Addresses Affected : 117.120.5.29 (mail2.readyspace.com.sg)

 


Details :

We will be doing a replacement of harddisk. During this period, access to your Cloud Servers will be intermittent.

Due to the urgency of this mattar, we apologize for short notice and any inconvenience this may cause.

 

Sincerely,

ReadySpace Tech Team


Read more »



Feb
11
[Scheduled Maintenance] ReadySpace Cloud Server Windows - Singapore
Posted by Yong Hwang Poh on 11 February 2016 03:36 PM

Dear Customers,

We will be performing a maintenance that will impact the following services.


Service(s) affected : Cloud Server Windows

Scheduled start time and date : 11:00 PM 12/02/2016 SGT +0800hours

Estimated end time and date : 01:00 AM 13/02/2015 SGT +0800hours

IP Addresses Affected : 117.120.5.90, 117.120.5.94, 117.120.5.97, 117.120.5.98, 117.120.5.101, 117.120.5.102,117.120.5.112, 117.120.5.115, 117.120.5.119, 117.120.5.123

 


Details :

We will be doing replacement of the local harddisk. During this period, access to your Cloud Servers will be intermittent.

We apologize for any inconvenience this may cause.

 

Sincerely,

ReadySpace Tech Team


Read more »



Feb
4
Cloud Server Connectivity Disruption - Fixed
Posted by Kuan Woei on 04 February 2016 11:45 AM

Dear Customers,

 

The intermittent connectivity that some Cloud Server users may have experienced has been resolved and normal service has been progressively restored over the past hour.

 

We apologise for any inconveniences caused and thank you for your kind patience.


Read more »



Feb
4
Cloud Server Connectivity Disruption
Posted by Kuan Woei on 04 February 2016 10:03 AM

Dear Customers,

 

Some users on our Cloud Server platform may be experiencing intermittency with their connectivity.

We are working on the issue and apologise for any inconvenience caused. 


Read more »



Jan
15
ReadySpace Fibre Internet Maintenance - 22/01/2016
Posted by Kuan Woei on 15 January 2016 10:19 AM

Dear ReadySpace Valued Customer,

 

This notification is to inform you that we are conducting maintenance on Fibernet network during the following interval.

 

 

Start Time / Date

22/1/2016 01:00:00 AM 

End Time / Date

22/1/2016 06:00:00 AM 

Impact

Connection outage during maintenance window.

Action

Reboot modem/router if connection is not back after the maintenance window.

 

We apologize for any inconvenience this may cause you.

 

Regards,

ReadySpace Team


Read more »



Dec
30
Cloud Hosting Server Issue (update 1)
Posted by Kuan Woei on 30 December 2015 10:12 AM

Dear Customers,

 

The Cloud Hosting Server issue has been fixed.

We apologize for any inconvenience cause and your patience is appreciated.

 

Servers that was having issue previously

117.120.5.32 (webserver)

117.120.5.38 (webserver)

117.120.5.28 (mailserver)


Read more »



Dec
30
Cloud Hosting Server Issue
Posted by Kuan Woei on 30 December 2015 09:12 AM

Dear Customers,

We are facing some server issue currently.
Customers who are using cloud hosting services might be affected.

 

Server that are affected:

117.120.5.32 (webserver)

117.120.5.38 (webserver)

117.120.5.28 (mailserver)

 

Updates : All the servers is up now. Sorry for the inconvenience caused.

 

ReadySpace Team


Read more »



Dec
7
[Scheduled Maintenance] ReadySpace Cloud Hosting - Singapore
Posted by Wei Ming Lim on 07 December 2015 04:16 PM

Dear Customers,

We will be performing a maintenance that will impact the following services.


Service(s) affected : Cloud Server

Scheduled start time and date : 11:00 PM 08/12/2015 SGT +0800hours

Estimated end time and date : 01:00 AM 09/11/2015 SGT +0800hours

 


Details :

We will be doing updates and patching to one of the Cloud Server host node. We will notify the admin and technical contact of the Cloud Servers affected by this maintenance. During this period, access to your Cloud Servers will be intermittent.

We apologize for any inconvenience this may cause.

 

Sincerely,

ReadySpace Tech Team


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Dec
4
[Update 3] Segment Network Issue at ReadySpace Singapore SG1
Posted by David Loke on 04 December 2015 04:04 PM

Dear Valued Customers,

 

Currently we are having a network issue at the following location.

 

ReadySpace Singapore

Network Segment - 117.120.5.xx

 

[Update 3] - All services are back to normal status.

 

Again, we appreciate your patience and sorry for the inconvenience caused.

 

Thank you

David Loke


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