Dear Customers,

We will schedule a Cloud shared hosting maintenance on Thursday 1:30am Singapore time.

Please refer to the following for more details.

Date : 5th January 2011

Maintenance period : 0130 – 0230 (GMT)

Purpose : Kernal updates and increase RAM to the host node.

Affected Subscriptions : Web Lite, Web Standard, Web Unlimited.

Your understanding is greatly appreciated.

Dear Customers,

We will schedule a Cloud VPS server maintenance on Wednesday 1:00am Singapore time.

Please refer to the following for more details.

Date : 4th January 2011

Maintenance period : 0100 – 0200 (GMT)

Purpose : Enabling NAT support to existing VPS. A host node reboot will be required.

Impact : VPS IP range from 117.120.5.* & 117.120.6.* will be inaccessible during maintenance period.

Your understanding is greatly appreciated.

Dear Readyspace Customers,

Recently Dr.Web released incorrect updates which resulting scanning error as follow:

Antivirus filter report:
--- Antivirus report ---
Detailed report:
127.0.0.1 [1636] drweb.tmp.0Ugml7 - archive MAIL
127.0.0.1 [1636] drweb.tmp.0Ugml7/[text:plain] - Ok
127.0.0.1 [1636] drweb.tmp.0Ugml7/test.zip - archive ZIP
127.0.0.1 [1636] >drweb.tmp.0Ugml7/test.zip/test.txt - Ok
127.0.0.1 [1636] >drweb.tmp.0Ugml7/test.zip/ - read error

Affected Services

- VPS with Power Pack installed

- Shared Hosting(Linux) with Parallels Plesk Panel

Cause

Incorrect Parallels Premium Antivirus update was made available in the evening of Dec 15th 2011. It has resulted in the internal error while examining messages which contain an archive as an attachment. The default configuration of the Parallels Premium Antivirus assumes to either hold a message in a quarantine or reject if an internal error has happened during its examination.

Resolution

As a temporary workaround to the scan error apply the following to DrWeb configuration file located at /etc/drweb/drweb_handler.conf.

ScanningErrors = pass
ProcessingErrors = pass 

Permanent solution will be provided as available in scope of Parallels Plesk Panel maintenance updates.

Dear ReadySpace Hong Kong Customers,

We will schedule a Hong Kong Cloud VPS server reboot on Friday 11:00pm GMT+8.

Please refer to the following for more details.

Date : 2^nd December 2011

Maintenance period : 2300 – 2315 (HKT)

Purpose : To apply server setting to VPS Linux Host Node.

Impact : VPS IP range from 111.91.238.* will be inaccessible around 3-5 minutes. 

Your understanding is greatly appreciated.

Dear Readyspace Customers,

Please be informed that .my DOMAIN REGISTRY will be conducting planned maintenance works as below:

Date/Time Start: 24th Nov 2011 (Thursday) / 9.00 PM
Date/Time End: 25th Nov 2011 (Friday) / 6.00 AM
 
Please note that the .my DOMAIN REGISTRY website and e-mail service will be not available during the maintenance time. However, please note that all domain names registered with .my DOMAIN REGISTRY will not be affected by this maintenance work.

Please do not hesitate to e-mail support@readyspace.com.sg/support@readyspace.com.my or call us at 6496 0090 for further inquiries.