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Latest Updates
Jun
28
ReadySpace Cloud Drive - Petya Security Patch
Posted by David Loke on 28 June 2017 01:47 PM
Hi All,

Due to the cyber attacks against Danish companies, we will be performing a priority update of all our Cloud Drive servers today. This patch was released late March 2017 and is considered to cover more than 80% of 
Petyas exploits. 

We expect no downtime, and smaller disturbances will be handled swiftly.

As always, our helpdesk is standing by if needed.

Thanks!
David Loke

Read more »



Jun
20
Get Safe, Get a Backup.
Posted by Kian Ng on 20 June 2017 11:59 AM
Hi!

With the recent rise in online hacking activity, we'd like to recommend that all our clients (and potential clients!) consider getting backup services to protect your online assets against malware like trojans or ransomware.

ReadySpace now offers affordable and secure remote backup services that can meet a variety of requirements. Backups for websites start from USD$2/month while backups for email start from as low as USD$3/month. If you need something for your VM or server, Bare Metals Backup is also available, starting from USD$48.60/month.

So don't let yourself be held hostage for ransom or lose data to malware - get safe, get a backup. :)

For more information, please feel free to contact any of our regional offices HERE.

Regards,

ReadySpace Team
Read more »



Jun
13
Customer Portal/Hosting Control Panel Maintenance [Phase 2]
Posted by Fu Lin on 13 June 2017 11:48 AM

Dear Customers,


We will be performing maintenance on our customer portal https://cp.readyspace.com.* in order to serve you better.

Customer portal/hosting control panel will be inaccessible during maintenance.


Start Date :  14th June 2017 11:00PM (GMT +0800 hours)

End Date   :  15th June 2017 02:00AM (GMT +0800 hours)
Affected Service(s) : Customer portal
 

Regards,
ReadySpace Maintenance Team


Read more »



Jun
5
Customer Portal/Hosting Control Panel Maintenance
Posted by Fu Lin on 05 June 2017 10:05 AM

Dear Customers,


We will be performing maintenance on our customer portal https://cp.readyspace.com.* in order to serve you better.

Hosting control panel will be inaccessible intermittently during maintenance window.

 

Notification Type : Scheduled Maintenance
Start Date :  05th June 2017 10:00PM hours (GMT +0800 hours)
End Date   :  06th June 2017 01:00AM hours (GMT +0800 hours)
Affected Service(s) : Readyspace customer portal

 

Thank you
ReadySpace Tech Team


Read more »



May
30
[Scheduled Maintenance] mx1.cleverspeed.com - 31'st May 2017
Posted by Abraham Joseph on 30 May 2017 03:33 PM

Dear Customers,

To serve you better, we will be performing a maintenance on mx1.cleverspeed.com on tomorrow (31'st May 2017).

 

Scheduled start time and date: 5:00 PM (SGT) 31'st May 2017.

Estimated end time and date: 6:00 PM (SGT) 31'st May 2017.

 

Details

We will be doing major updates and maintenance to ensure the stability and performance of the SpamExperts. Intermittent downtime expected during the maintenance window.

 

Regards,
ReadySpace Maintenance Team


Read more »



May
15

Dear Customers,

To serve you better we will be performing a maintenance and update on cloud infrastructure nodes.
 


Plan(s) affected : Cloud Server (Singapore data center)

Scheduled start time and date : 11:30pm 16th May 2017

Estimated end time and date : 2:00am 17th May 2017



Details

We will be doing critical security updates and patches to ensure stability and performance of the servers. Intermittent downtime expected during the maintenance window.

 

Note 1 : Due to urgency date has been changed to 1 day earlier.
 

Regards,
ReadySpace Maintenance Team


Read more »



May
4
Leaked hacking tools used in wild to exploit PCs
Posted by Kuan Woei Teow on 04 May 2017 04:36 PM

Dear Customers,

 

We would like to bring up to your attention regarding some server's compromising/hacking that are happening around the world currently.

The tools used by NSA (US) to hack/exploit Windows PCS were leaked weeks ago and its currently used in wild to exploit PCs.

 

You can find more information about it at :

 

http://thehackernews.com/2017/04/windows-hacking-tools.html

http://www.zdnet.com/article/shadow-brokers-latest-file-drop-shows-nsa-targeted-windows-pcs-banks

If you are running a Windows-based servers, do ensure you update your OS asap.

 

ReadySpace Team

 

 

 


Read more »



May
4
[Scheduled Maintenance] Helpdesk upgrade and maintenance
Posted by Yong Hwang Poh on 04 May 2017 02:58 PM

Dear Customers,


We will be performing maintenance on our helpdesk ticketing and Livechat system in order to serve you better.

During the maintenance helpdesk will no longer be available and tickets sent to support/sales might have delay in responding.

 
Here are the details:

Notification Type : Scheduled Maintenance
Start Date :  04th May 2017 23:59 hours (GMT +0800 hours)
End Date   :  05th May 2017 02:00 hours (GMT +0800 hours)
Affected Service(s) : RSSG Helpdesk System

We apologize for any inconvenience caused. 

Thank you
ReadySpace Tech Team


Read more »



Apr
18
[Scheduled Maintenance] MobileSync/Webmail maintenance
Posted by Yong Hwang Poh on 18 April 2017 04:15 PM

Dear Customers,


We will be performing maintenance on our MobileSync/Webmail services in order to serve you better.

During the maintenance all MobileSync/Webmail users might experience some disruptions.

 
Here are the details:

Notification Type : Scheduled Maintenance
Start Date :  19th April 2017 22:00 hours (GMT +0800 hours)
End Date   :  19th April 2017 23:00 hours (GMT +0800 hours)
Affected Service(s) : MobileSync/Webmail

We apologize for any inconvenience caused. 

Thank you
ReadySpace Tech Team


Read more »



Feb
22

Dear Valuable Customer,

One of our data center Equinix is going to carry out the Periodic Inspection, Testing and Certification (PITC-WR2) work. Please find the detail about the maintenance as below.

Phase 1 maintenance
Date and Time: Feb 25 from 8:00pm to 11:45pm and Feb 26 from 8:00pm to 26  11:45pm (UTC/GMT +8)
Affected IP addresss:111.91.*.*
Customer Impact: Server will be rebooted. Customer may experience 15-30 minutes network unstable during these periods.

For coordinate with Equinix work, the server inside this data center may be rebooted more times in different weekend from March 2017 – Jun 2017 after this maintenance and notice will be sent out again if have.

If you have any question, please feel free to ask and we will do the best to help.


Read more »



Jan
18
Cloud Drive - Secure File-Sharing on the Cloud
Posted by Kian Ng on 18 January 2017 10:47 AM

Hi there!

 

Are you looking around for a secure solution for sharing files and documents to you staff, associates and clients? If you are ...

 

ReadySpace Cloud Drive is for you!

 

- Encrypted data

- Access rights control

- Access from anywhere via web client or mapped drive

- Unlimited users

- Scale-able 

- User-friendly interface

- Share and sync all file types

- Cloud-based

 

Take that step forward to increase your organisation's productivity and efficiency this year!

 

For more information on the Cloud Drive service, do contact one of our regional offices HERE! We'd be more than happy to share with you how your business can benefit from Cloud Drive. Limited-time trial of the service is also available if you'd like a 'test-drive'. :)

 

Cheers!

 

ReadySpace Team

 

 


Read more »



Dec
30
[Scheduled Maintenance] Office Mail / Shared Email Service - Singapore
Posted by Yong Hwang Poh on 30 December 2016 10:26 AM

Dear Customers,

To serve you better we will be performing a maintenance and update on our Shared Email Service / Office Mail.
 


Plan(s) affected : Office Mail (Singapore data center)

Scheduled start time and date : 11:30pm 30th December 2016

Estimated end time and date : 01:00 AM 31th December 2016



Details

Due to the recent issue with high load on our email services, we need to move out some of the services which cause the email to fail and free up the resources of the email node. Downtime of your email is expected during the maintenance windows.

If you have questions pertaining to this update, please log and submit a ticket through our helpdesk portal

 

Regards,
ReadySpace Maintenance Team


Read more »



Dec
7

Dear Customers,

To serve you better we will be performing a maintenance and update on the following Cloud Infrastructure.
 


Plan(s) affected : Cloud Infrastructure (Singapore data center)

Scheduled start time and date : 11:30pm 10th December 2016

Estimated end time and date : 2:00 AM 11th December 2016



Details

We will be doing critical security updates and patches to ensure stability and performance of the servers. Downtime expected during the maintenance window.
 

Regards,
ReadySpace Maintenance Team


Read more »



Nov
28
50% Off Cloud Servers Plesk Today Only!
Posted by Kian Ng on 28 November 2016 10:10 AM

It's Cyber Monday!

 

We're making our Cloud Servers Plesk 50% off just for TODAY!

 

The Plesk comes with loads of features that will boost your productivity AND help you save on costs - especially if you are using WordPress. 

 

Simply email 'Cyber50' to help@readyspace.com and we'll help you to get onboard with this fantastic deal. 

 

Today only! :)

 

ReadySpace Team


Read more »



Nov
25
50% off All Cloud Servers Today!
Posted by Kian Ng on 25 November 2016 09:55 AM

Hi everyone!

We're throwing caution to the wind and offering 50% off ALL Cloud Servers just for today! It's just our little way of saying 'Thank You' for all your support over the past one year. :)

 

Simply email '50%Ready' to help@readyspace.com to indicate your interest and we'll do the rest. CentOS, Red Hat, Windows, Plesk, cPanel, AIX, VoIP and more are available for this promotion.

 

So don't just shop for yourself this black Friday - enjoy some savings for your business, too!

 

ReadySpace Team


Read more »



Oct
26
Dirty COW CVE-2016-5195 Privilege Escalation Vulnerability and fixes
Posted by Vishnu O. Mullenkandy on 26 October 2016 01:43 AM

Dirty COW (CVE-2016-5195) is a privilege escalation vulnerability in the Linux Kernel. The name COW stands for Copy-on-Write. The bug allows local users to write to any file which can be read. The security flaw was found to present in various Linux kernel builds since the Linux 2.6.x series.

The bug applies to all Linux kernels and its distributions given below.

=================

  • Red Hat Enterprise Linux 7.x
  • Red Hat Enterprise Linux 6.x
  • Red Hat Enterprise Linux 5.x
  • CentOS Linux 7.x
  • CentOS Linux 6.x
  • CentOS Linux 5.x
  • Debian Linux wheezy
  • Debian Linux jessie
  • Debian Linux stretch
  • Debian Linux sid
  • Ubuntu Linux precise (LTS 12.04)
  • Ubuntu Linux trusty
  • Ubuntu Linux xenial (LTS 16.04)
  • Ubuntu Linux yakkety
  • Ubuntu Linux vivid/ubuntu-core
  • SUSE Linux Enterprise 11 and 12.
  • Openwrt

==================

The patch to fix the bug in various distributions has already been released all over. Below given are the steps to be applied to fix the patch in cloud server's.

RHEL/CentOS Linux distributions use the below script to find if your kernel is vulnerable.

1. Find your kernel version

uname -a

2. Use the recommended script

=========

wget https://access.redhat.com/sites/default/files/rh-cve-2016-5195_2.sh

chmod 700 ./rh-cve-2016-5195_2.sh

./rh-cve-2016-5195_2.sh

==========

 

Eg output >>> 

Your kernel is 2.6.32-642.1.1.el6.x86_64 which IS vulnerable.
Red Hat recommends that you update your kernel. Alternatively, you can apply partial
mitigation described at https://access.redhat.com/security/vulnerabilities/2706661 .

===========

Vulnerability Fix

Update the kernel and reboot the system

===========

yum update

 

reboot

===========

 

Ubuntu/Debian

 

Kernel Versions earlier than the following are vulnerable

+++++++++

4.8.0-26.28 for Ubuntu 16.10
4.4.0-45.66 for Ubuntu 16.04 LTS
3.13.0-100.147 for Ubuntu 14.04 LTS
3.2.0-113.155 for Ubuntu 12.04 LTS
3.16.36-1+deb8u2 for Debian 8
3.2.82-1 for Debian 7
4.7.8-1 for Debian unstable

++++++++++ 

 

Vulnerability Fix

========

apt-get update &&  apt-get dist-upgrade

 

reboot

=========

 

Stay protected...stay safe :)


Read more »



Oct
25
[Scheduled Maintenance] Cloud Servers Storage/ Cloud Servers
Posted by Yong Hwang Poh on 25 October 2016 10:36 AM

Dear Customers,

We will be performing maintenance on our Cloud Storage which host all our Cloud Servers. We need to relocate all the servers to another rack to cater for growth and expansion. This is probably the only time we need to do this as we are running out of space to grow. Please do note that all Cloud Servers will be down during the relocation.

Affected IP range :117.120.7.11 - 117.120.7.235 

Here are the details:

Notification Type : Scheduled Maintenance
Start Date :  30th October 2016 01:00 hours (GMT +0800 hours)
End Date   :  30th October 2016 04:00 hours (GMT +0800 hours)
Affected Service(s) : All cloud servers will face disruptions.

We apologize for any inconvenience caused. 

Thank you
ReadySpace Tech Team


Read more »



Oct
19
Wordpress Made Easy With Plesk - It's Time To Get Plesky!
Posted by Kian Ng on 19 October 2016 11:46 AM

Hello there, WordPress users and administrators! 

 

We'd like to let you know that managing your WordPress sites is now a piece of strawberry cheesecake with Plesk. :) 

 

Tired of managing multiple WordPress sites? Plesk WordPress Toolkit allows you to add, remove and update all your WP installations' themes and plug-ins with one click, so you can forget about logging in and making changes one at a time. 

 

Dying to make your WordPress installations more secure? Use the Plesk WordPress One Click Hardening feature. Simply tick the items you wish to make safer and click 'secure' and .... that's it! Haha

 

Other fantastic features include automatic updating of your WP installations and security scanning - all the tools you need to make it simpler and better at the same time. 

 

To find out more about Plesk and our fantastic prices for Plesk 12.5 and Plesk Onyx, you can find contact details of our regional offices HERE!

 

 

It's time to get Plesky! 

 

ReadySpace Team

 

 

 


Read more »



Sep
30
[Urgent Maintenance] Cloud Drive Service maintenance
Posted by Yong Hwang Poh on 30 September 2016 05:18 PM

Dear Customers,


We will be performing an urgent maintenance on our Cloud Drive servers in order to serve you better.

During the maintenance all Cloud Drive users might experience some disruptions.


Here are the details:

Notification Type    : Urgent Maintenance
Start Date             : 30th Sep 2016 21:00 hours (GMT +0800 hours)
End Date               : 30th Sep 2016 23:30 hours (GMT +0800 hours)
Affected Service(s) : Cloud Drive

 

Thank you
ReadySpace Tech Team


Read more »



Sep
28
ReadySpace Cloud Servers - Expand Your Horizon
Posted by Kian Ng on 28 September 2016 03:26 PM

Hey Cloud users!

 

We'd like to let you know that ReadySpace now provides a range of Cloud Servers that can meet your ever-changing Cloud needs. 

 

Need something basic that runs on Ubuntu or CentOS? How about something that has the latest Plesk or cPanel control panels so you can manage your server and your content easily?

 

Sure, we have them.

 

Or maybe you're more familiar working with a Windows OS?

 

We have 'em too, of course.

 

But what if you need something more powerful? Let's say, Cloud Servers that run on Red Hat or AIX?

 

Well, we have these, too!

 

Here at ReadySpace, we do what we can to offer the solution that you need to Expand Your Horizon.

 

So whatwver your Cloud Hosting needs are, get in touch with any of our regional offices HERE and let us share our awesime products and great prices with you.

 

Cheers!

 

ReadySpace Team


Read more »



Sep
21
[Scheduled Maintenance] MobileSync/Webmail maintenance
Posted by Yong Hwang Poh on 21 September 2016 10:02 AM

Dear Customers,


We will be performing maintenance on our MobileSync/Webmail services in order to serve you better.

During the maintenance all MobileSync/Webmail users might experience some disruptions.

 
Here are the details:

Notification Type : Scheduled Maintenance
Start Date :  21th Sep 2016 19:00 hours (GMT +0800 hours)
End Date   :  21th Sep 2016 20:00 hours (GMT +0800 hours)
Affected Service(s) : MobileSync/Webmail

We apologize for any inconvenience caused. 

Thank you
ReadySpace Tech Team


Read more »



Sep
2
[Scheduled maintenance] Cloud Hosting email service - mail4
Posted by Fu Lin on 02 September 2016 11:29 PM

Dear Customers,

We will be performing a maintenance that will impact the following services.


Service(s) affected : Cloud Hosting/Cloud Hosting NG / Office Mail

Scheduled start time and date : 11:30 PM 03 September 2016 SGT +0800hours

Estimated end time and date : 02:00 AM 04 September 2016 SGT +0800hours

IP Addresses/hostname Affected : mail4.cleverspeed.com, mail4.readyspace.com.sg/hk/in/ph..

 

Details :

There will be intermittent service disruption to email service during the maintenance period.

 

Sincerely,

ReadySpace Maintenance Team


Read more »



Sep
2
Server Maintenance - Cloud Server[Hong Kong]
Posted by Parker Lau on 02 September 2016 05:34 PM

Dear Customers,


To maintain high quality of the services, we have planned to process a kernel upgrade maintenance. Please find the detail about the maintenance as below.

 
Here are the details:

Notification Type     : Server Maintenance

Start Date/Time     : Sunday 4th September, 2016 08:00am (GMT +0800 hours)

End Date/Time       : Sunday 4th September, 2016 08:30am (GMT +0800 hours)

Affected Subscription  : Customers may experience server intermittent connection during the maintenance period.

Affected IP addresss:111.91.239.*  

Affected Server Linux Cloud Server
 

Thank you
ReadySpace Maintenance Team


Read more »



Aug
29
[Urgent Maintenance] Customer Portal Maintenance
Posted by Yong Hwang Poh on 29 August 2016 04:35 PM

Dear Customers,


We will be performing an urgent maintenance on customer portal cp.readyspace.com.sg|hk|ph|co..

During the maintenance customer control panel will be inaccessible for a short period of time.

This is to replace a failed disk on the node.

 

Here are the details:

Notification Type     : Urgent Maintenance

Start Date/Time     : Monday 29th August, 2016 07:00pm (GMT +0800 hours)

End Date/Time       : Monday 29th August, 2016 08:00pm (GMT +0800 hours)

Affected Subscription  : N/A

 

Thank you
ReadySpace Maintenance Team


Read more »



Aug
25
[Scheduled Maintenance] Cloud Hosting email service - mail4
Posted by Fu Lin on 25 August 2016 01:15 PM

Dear Customers,

We will be performing a maintenance that will impact the following services.


Service(s) affected : Cloud Hosting/Cloud Hosting NG / Office Mail

Scheduled start time and date : 11:30 PM 27 August 2016 SGT +0800hours

Estimated end time and date : 02:00 AM 28 August 2016 SGT +0800hours

IP Addresses/hostname Affected : mail4.cleverspeed.com, mail4.readyspace.com.sg/hk/in/ph..

 


Details :

There will be intermittent service disruption to email service during the maintenance period.

 

Sincerely,

ReadySpace Maintenance Team


Read more »



Aug
24
Did You Know? DNS Hosting
Posted by Kian Ng on 24 August 2016 12:00 PM

Did you know that ReadySpace DNS hosting is now spread across Singapore, Hong Kong and the USA?

 

What this means is that users will now enjoy greater resilience and shorter propagation periods for their DNS-related activity globally and especially in the Asia-Pacific region.

 

For more information on how you can get ReadySpace DNS hosting and how it can benefit you, Click Here to find out how you can contact our various regional offices.

 

Cheers!

 

ReadySpace Team


Read more »



Aug
17
Soshir - Social Media Managing Made Easy
Posted by Kian Ng on 17 August 2016 10:17 AM

Aloha! 

 

We'd like to announce that Soshir - Social Mediaan Management for Businesses - is now available with ReadySpace. 

 

Make your social media marketing and PR initiatives more effective and efficient by employing the unified management that Soshir provides - you no longer need to manage your Facebook, Twitter, Instagram and LinkedIn accounts separately. You can even assign access rights to team members, thus streamlining duties and improving efficiency and productivity.

 

If you'd like to know more about Soshir, Click Here to get in touch with any of our regional offices.

 

Don't just go social - go Soshir. :)

 

 

Cheers! 

 

ReadySpace Team


Read more »



Aug
3
Secure File-sharing Made Easy.
Posted by Kian Ng on 03 August 2016 10:06 AM

Hi!

 

We're pleased to announce that ReadySpace Cloud Drive - the safe and secure file-sharing service that many of you are already familiar with - is now available on Google Play Store and Apple App Store. So now, the same service that allows you to assign access rights to users and encrypts all your stored data, can be enjoyed via Android and Apple devices.

 

Secure file-sharing for your sensitive documents just got easier ...

 

For more information on ReadySpace Cloud Drive, kindly Click Here to contact our various offices.

 

Cheers! 

 

ReadySpace Team


Read more »



Jul
28

Hey everybody!

 

We're excited to let you know that ReadySpace Cloud Servers and Cloud Infrastructure now come with HA (High AvaIlability) SSD storage! 

 

Having HA storage means that your server will never suffer from service disruption or data loss due to harddisk failure - so now you can enjoy the high performance of SSD and the peace of mind of having HA when you get yourself on to the ReadySpace Cloud!

 

Great products at a great price point just got better ...

 

For more information on these services, you can contact our various offices by clicking HERE.

 

 

Cheers!

 

ReadySpace Team


Read more »



Jul
19
Protect your Website!
Posted by Kian Ng on 19 July 2016 12:31 PM

Hi everyone!

 

We'd like to let you know that protection for your website and other Web content is NOW AVAILABLE! 

 

Protect your website against hackers and malicious scripts with the award-winning StopTheHacker website scanning application! 

 

Further enhance your web security even more with DropMySite backup and monitoring services so you don't lose your data!

 

For more information on these awesome products, contact your nearest ReadySpace office by clicking HERE!

 

#besafegetprotected

 

ReadySpace Team


Read more »



Jul
18
[Maintenance] Cloud infrastructure/Cloud Server - Global
Posted by Fu Lin on 18 July 2016 04:36 PM

Dear Customers,


We will be performing maintenance to central Cloud Infrastructure/Cloud Server database in order to serve you better.

No downtime expected to customer's VM during the maintenance.

 

Here are the details:

Notification Type     : Scheduled Maintenance

Start Date/Time     : 18th July Monday, 2016 6:30 pm (GMT +0800 hours)

End Date/Time       : 18th July Monday, 2016 9:30 pm (GMT +0800 hours)

Affected Plans        : Cloud Infrastructure, Cloud Server Plesk Linux/Windows

IP address range    : 117.120.7.x

 

Update 1 10:34pm: Additional time required to complete the process. ETA 11:30pm 

Update 2 11:06pm: completed 

Note: We are investigating on one minor issue which prevent customers to list/manage cloud servers from customer portal. 

 

Regards,
ReadySpace Maintenance Team


Read more »



Jul
14
Changes to .ORG domain names
Posted by Kian Ng on 14 July 2016 02:05 PM

Hi folks,

 

We'd like to let you know that, due to the Registry Operator for .ORG domains increasing their annual registration/renewal/transfer charges, ReadySpace will also be adjusting our fees for .ORG domain name extensions. 

 

Changes will take effect from 1st August 2016.

 

If you need further information or clarification, kindly find the contact details of your nearest ReadySpace area office HERE.

 

We appreciate your understanding in this matter. 

 

Cheers!

 

ReadySpace Team


Read more »



Jul
13
New Services - you asked for it!
Posted by Kian Ng on 13 July 2016 01:03 PM

Hey everyone!

 

We've listened to what you've had to say, so ...

 

SSL, Backup and Website monitoring are now available on our Cloud (share) hosting platform! 

 

For more information on these services, you can contact our nearest area office by clicking HERE!

 

Cheers!

 

ReadySpace Team


Read more »



Jul
12

Dear Customers,

You may be getting delayed emails when sending and receiving and slowness in accessing to website of one of our webserver.

 

Service(s) affected : Mail server(mail1.readyspace.com.sg) and Web Server (linweb03.cleverspeed.com)

IP Address : 117.120.5.28 and 117.120.5.32

Details :

The server is experiencing slowness after the rebuilding of raid and we are checking on the issue

 

We apologise for any inconvenience caused.

 

EDITED : The issue has been resolved.

 

ReadySpace Technical Team


Read more »



Jul
11
[Incident] Cloud Hosting Mail server delayed emails
Posted by Yong Hwang Poh on 11 July 2016 12:21 PM

Dear Customers,

You may be getting delayed emails when sending and receiving.

 

Service(s) affected : Mail server(mail1.readyspace.com.sg)

Details :

The server currently are rebuilding the RAID disk which might cause slowness in the disk I/O and hence the emails will be delayed in sending and receiving. We will update this post once the rebuilding of the RAID is completed.

 

We apologise for any inconvenience caused.

 

EDITED : The rebuilding of the raid has been completed at around 12.30am 12th July 2016.

 

ReadySpace Technical Team


Read more »



Jul
7
ReadySpace Office Mail - email just got better
Posted by Kian Ng on 07 July 2016 10:08 PM

Hey everyone!

 

We listened to what you had to say, and ... introducing ...

 

ReadySpace Office Mail!

 

We've packed a whole lot more in to the package - just so you get better value and a better experience! Click HERE! to view details. :) 

 

ReadySpace Team

 


Read more »



Jul
4
[Scheduled Maintenance] Cloud Drive Services maintenance
Posted by Kuan Woei on 04 July 2016 11:41 AM

Dear Customers,


We will be performing maintenance on  our Cloud Drive servers in order to serve you better.

During the maintenance all Cloud Drive users might experience some disruptions.


Here are the details:

Notification Type    : Scheduled Maintenance
Start Date             : 04th July 2016 12:00 hours (GMT +0800 hours)
End Date               : 04th July 2016 12:30 hours (GMT +0800 hours)
Affected Service(s) : Cloud Drive


Read more »



Jun
24
[Scheduled Maintenance] MobileSync maintenance
Posted by Kuan Woei on 24 June 2016 05:49 PM

Dear Customers,


We will be performing maintenance on one of our MobileSync services in order to serve you better.

During the maintenance all MobileSync users might experience some disruptions.


Here are the details:

Notification Type    : Scheduled Maintenance
Start Date             : 25th June 2016 23:00 hours (GMT +0800 hours)
End Date               : 26th June 2016 01:00 hours (GMT +0800 hours)
Affected Service(s) : MobileSync

 

 

Thank you
ReadySpace Tech Team


Read more »



Jun
23

Dear Customers,


We will be performing maintenance to all Singapore and Dallas Cloud Server services in order to serve you better.

During the maintenance, some of the customers' cloud servers will be inaccessible for a short period of time.

 

Here are the details:

Notification Type     : Scheduled Maintenance

Start Date/Time     : 25th June, 2016 12:00 am (GMT +0800 hours)

End Date/Time       : 25th June, 2016 3:00 am (GMT +0800 hours)

Affected Plans        : Cloud Infrastructure, Cloud Server Plesk Linux/Windows

IP address range    : 117.120.7.x

 

Regards,
ReadySpace Maintenance Team


Read more »



Jun
15
[Scheduled] customer portal maintenance
Posted by Fu Lin on 15 June 2016 03:23 PM

Dear Customers,


We will be performing maintenance on customer portal cp.readyspace.com.sg|hk|ph|co..

During the maintenance customer control panel will be inaccessible for a short period of time.

 

Here are the details:

Notification Type     : Scheduled Maintenance

Start Date/Time     : Friday 17th June, 2016 10:00pm (GMT +0800 hours)

End Date/Time       : Friday 17th June, 2016 11:00pm (GMT +0800 hours)

Affected Subscription  : N/A

 

Thank you
ReadySpace Maintenance Team


Read more »



Jun
14
[Scheduled Maintenance] Readyspace Cloud Drive Maintenance
Posted by Wei Ming Lim on 14 June 2016 12:22 PM

Dear Customers,

We will be performing a maintenance on our Cloud Drive servers. Upgrades and patches will be rolled out for this maintenance.

 

Service affected: Cloud Drive

Scheduled start time and date: 11:30 PM 14/06/2016 SGT (GMT+8)

Estimated end time and date: 12:30 AM 15/06/2016 SGT (GMT+8)

 

Details:

Cloud Drive will be unavailable during the maintenance.

 

We apologized for the inconvenience this may cause.

 

Regards,

Readyspace Technical Team


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Jun
10
Notice - 10/06/2016
Posted by Kuan Woei on 10 June 2016 10:36 AM

Dear Customers, 

 

Some users may have experienced a brief period of intermittent connectivity to their services this morning due to a spike in server load for some IPs. 

 

Affected IP addresses are:

 

117.120.5.46    Web Server Linux 

117.120.5.51    Mail Server MAIL3.readyspace.com.sg|hk|co|ph

117.120.5.52    Mail Server MAIL4.readyspace.com.sg|hk|co|ph

 

The issue has been resolved and normal service resumed. 

 

We apologise for any inconvenience caused.

 

ReadySpace Team


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Jun
5
MobileSync/Webmail issue
Posted by Yong Hwang Poh on 05 June 2016 01:52 PM

Dear Valued Customers.

 

We would like to inform you that currently we having issue with mobilesync and accessing to webmail.

Our engineers are in the process of fixing it and will update on this post once it has been resolved.

 

We apologize for any inconvenience caused.

 

ReadySpace Team

 

EDIT : The issue has been resolved. Thank you for your kind understanding and patience.


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Jun
3
[Scheduled Maintenance] Cloud Server maintenance - Singapore
Posted by Wei Ming Lim on 03 June 2016 03:49 PM

Dear Customers,


We will be performing maintenance on one of our Cloud Server services in order to serve you better.

During the maintenance, some of the customers' cloud servers will be inaccessible for a short period of time.

Here are the details:

Notification Type     : Scheduled Maintenance

Start Date/Time     : 4th June, 2016 12:30am (GMT +0800 hours)

End Date/Time       : 4th June, 2016 1:30am (GMT +0800 hours)

Affected Subscription  : Cloud Server (Linux)

 

We will also be informing the affected customers on a separate basis.

 

Thank you
ReadySpace Maintenance Team


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Jun
2

Dear Customers,


We will be performing system upgrade in order to serve you better.

During the maintenance, MySQL server will be inaccessible for a short period of time.

Here are the details:

Notification Type     : Scheduled Maintenance
Start Date/Time     : 5th June, 2016 12:00am (GMT +0800 hours)
End Date/Time       : 5th June, 2016 2:30am (GMT +0800 hours)
Affected Service(s)  : Cloud Hosting Lite/Standard/Unlimited/NG MySQL with host name mysql23int.cp.readyspace.com.sg

Thank you
ReadySpace Maintenance Team


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Jun
1
[Scheduled Maintenance] MobileSync maintenance
Posted by Kuan Woei on 01 June 2016 04:07 PM

Dear Customers,


We will be performing maintenance on one of our MobileSync services in order to serve you better.

During the maintenance all MobileSync users might experience some disruptions.

 
Here are the details:

Notification Type : Scheduled Maintenance
Start Date :  05th June 2016 00:00 hours (GMT +0800 hours)
End Date   :  05th June 2016 02:00 hours (GMT +0800 hours)
Affected Service(s) : MobileSync

 

 

Thank you
ReadySpace Tech Team


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May
11
[Scheduled Maintenance] Core L3 switches maintenance – Singapore
Posted by Yong Hwang Poh on 11 May 2016 04:26 PM

Dear Customers,

We will be performing an upgrade to our existing core layer 3 switches in order to serve you better. We will be decommissioning one of the Layer 3 switch and will replace with a new one with all the firmware upgraded. During the period of upgrading, customers will experience intermittent disruption accessing to their services or servers and we will do our best to keep the downtime as minimum as possible.

 

Notification Type : Scheduled Maintenance

Start Date : 16th May, 2016 0100 hours (GMT +0800 hours)

End Date : 16th May, 2016 0300 hours (GMT +0800hours)

Affected Service(s) : Intermittent disruption in network connectivity

 

We apologize for any inconvenience this may cause.

 

ReadySpace Tech Team


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May
6
[Scheduled Maintenance] Cloud Hosting Web Servers – Singapore
Posted by Kuan Woei on 06 May 2016 05:05 PM

Dear Customers,


We will be performing maintenance on two of our Cloud Hosting Web Servers in order to serve you better.

During the maintenance , those websites that are hosting in involved servers might have disruption.

 

 

Here are the details:

 


Notification Type   :  Scheduled Maintenance
Start Date            :  07th May, 2016 00:00 hours (GMT +0800 hours)
End Date              :  07th May, 2016 00:30 hours (GMT +0800 hours)
Affected Server(s) :  Cloud Hosting

Affected IP(s)        :   117.120.5.30 , 117.120.5.43 

                           

Thank you


ReadySpace Tech Team


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May
5
Discontinuation Of Free OX Webmail Service
Posted by Kuan Woei on 05 May 2016 11:08 AM

Dear Customer,

 

We will unfortunately no longer be offering the OX Webmail interface as a free service moving forward. Customers who are currently enjoying this free service will be migrated over time to a different webmail interface. This migration will be seamless and no downtime will be experienced.

 

Customers who are on the paid premium OX/MobileSync service will not be affected. If you are using the free OX service, and would like to continue enjoying the service by upgrading to the premium version, kindly write to help@readyspace.com for more information on prices and promotions available.

 

Free webmail access will still be available via webmail.<yourdomainname>.

 

Thank you.

 

ReadySpace Team


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Apr
30
[Scheduled Maintenance] web server migration - Singapore DC
Posted by Fu Lin on 30 April 2016 11:55 AM

Dear Customers,


We will be performing system upgrade in order to serve you better.

During the maintenance, web server with IP 117.120.5.38 will be inaccessible for a short period of time.

Here are the details:

Notification Type     : Scheduled Maintenance
Start Date/Time     : 1st May, 2016 12:00am (GMT +0800 hours)
End Date/Time       : 1st May, 2016 12:45am (GMT +0800 hours)
Affected Service(s)  : 117.120.5.38 

Thank you
ReadySpace Tech Team


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