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1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2 Select appropriate subscription from drop down menu (located at top right of the interface) 3. Click on the _HOSTED ...
1. Back up your mailboxes SWITCHING FROM A POP3 CONNECTION TO IMAP CAN RESULT IN YOUR EXISTING EMAIL BEING DELETED, SO YOU SHOULD CREATE A BACKUP OF YOUR MAILBOXES TO AVOID LOSING ANYTHING IMPORTANT. Open Outlook and select File.  In the menu that appe...
Hi , If you come across a situation where you have installed wordpress under your webspace and unexpectedly you see an blank page instead of website. The possible mistakes made are listed below. CHECK 1: DISABLE ALL PLUGIN There is 2 method to doing...
The following instructions demonstrate how to install the Lets Encrypt Extension for Plesk.  ===================== 1.Log into your Plesk Control Panel (https://Your_Server_IP_Address:8443 [https://Your_Server_IP_Address:8443]) and select "_Extensions_...
You can follow the below instructions to update the Windows manually. * Log into your Windows server via Remote Desktop. * In Windows 2012 and 2008 servers open the Windows CONTROL PANEL. * On a Windows 2012 server press the Windows key and type...
_HOW DO I BACKUP A WEBSITE?_ Sign in to your Dropmysite account. (You can directly access the control panel by browsing "https://readyspace.dropmysite.com [https://readyspace.dropmysite.com]"). Else, you can go through the Readyspace Customer Panel. 1. ...
“The connection to the server was interrupted” error is the most common error when you try to send emails. You can take the solutions below to do away with it. This error can be triggered when your computer is not connected to the Internet. Of course, a...
_5.1.1 : RECIPIENT ADDRESS REJECTED: USER UNKNOWN IN VIRTUAL MAILBOX TABLE_ When you see an error similar to the one above, this may be because you are trying to send an email to a domain on your server but that uses an external mail se...
“550 AUTHENTICATION IS REQUIRED FOR RELAY” ERROR WHEN SENDING EMAIL" PROBLEM: When attempting to send email using Microsoft Outlook, Outlook Express, or other email client software, you may receive the message “550 Authentication is required for relay” ...
“The connection to the server was interrupted” error is the most common error when you try to send emails. You can take the solutions below to do away with it. This error can be triggered when your computer is not connected to the Internet. Of course, ap...
Nobody wants to fall prey to a phishing scam. There’s a good reason that such scams will continue, though: They are successful enough for cybercriminals to make massive profits. Phishing scams have been around practically since the inception of the Intern...
Please follow the below step to add a new Readyspace control panel user account. ======== 1.Login to your Readyspace customer portal account. https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/0/customer-portal-links 2.Click on the...
 ADDING A CNAME RECORD IN CPANEL * Log into cPanel. * Click the ADVANCED ZONE EDITOR button in the _Domains_ section. * Click the DROP-DOWN menu, and choose the domain you want to edit the DNS for. [https://imh01-inmotionhosting1.netdna-ssl.com/su...
Here are some steps for you to add MySQL Databases in your existing domain. 1.Login your Plesk control Panel(https://xxx.xxx.xxx.xxx:8443) 2. Add new databases 1) Click DATABASES 2) Click ADD NEW DATABASE 3) Enter you database name ...
Here are some steps for you to add domain in your existing domain in VPS Plesk Hosting Edition. If you have order our VPS Plesk Hosting Edition, you should by now receive an email from us on your login details. Please kindly use the details to login to...
After you have copied the Backup Manager public key to the Backup Agent, you can add this machine to your Backup Manager.  To add a protected machine, click PROTECTED MACHINES in the Main Menu to access the _Protected Machines_ page. Then, click the + N...
* Log in to your Plesk Onyx account. * Click on the WEBSITES & DOMAINS menu * Click on the DNS SETTINGS link. * You are now on the DNS editor area. CREATE A SPF RECORD * Click on the ADD RECORD button. * RECORD TYPE: Select the TXT record...
         In order to keep the Backup Agent secure, connections are only accepted from specified Backup Managers. To authorize a Backup Manager to backup the Server, you must first add a key of the Backup Manager to the Backup Agent. The Windows Backup Age...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Select appropriate subscription from drop down menu (located at top right of the interface) 3. go to _SERVER MANAGE...
WITH THE DATA BACKUP AND RESTORE FUNCTIONS PROVIDED BY YOUR PLESK, YOU CAN DO THE FOLLOWING: * Back up the entire server. * Back up individual user accounts with websites. * Back up individual subscriptions (webspaces). * Schedule backups. * Re...
This section describes requests that allow managing the server backups. You can backup your servers using one of the following methods: * Automatically, according to a selected backup schedule. * On-demand, whenever a backup is required. The following s...
BACKUPONCLOUD DESKTOP CLIENT (http://www.backuponcloud.com/download-client [1]) Supported OS : Linux, MacOS, Microsoft Windows 1. WINDOWS - V4.3.2.9446 http://www.backuponcloud.com/downloads/BackupOnCloud-Windows.zip 2. MAC OS http://...
1. Login to your Customer portal 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Select your Cloud Server subscription and click on "Server Management". 4. Start the firewall (enable the firewall rules...
1. Login to your customer portal * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. On the me...
1. We proceeded to verify the domain in Office 365: https://support.office.com/en-us/article/add-a-domain-to-office-365-6383f56d-3d09-4dcb-9b41-b5f5a5efd611 2. Once the domain is verified, please only enter the following records on your DNS provider whic...
CHANGE RDP PORT ON WINDOWS SERVERS. ===================================== PLEASE FOLLOW THE BELOW STEPS TO CHANGE THE RDP PORT FOR WINDOWS SERVER. +++++++++++++++++++ 1. Connect to your server via Remote Desktop. 2. Click simultaneously on the Windo...
CHANGE THE PC APP CACHE LOCATION Normally the system finds the drive with most space on it an sets the local cache. To change it you have to change a configuration file. Do the following Close the program. In fileExplorer in the path bar type %l...
1. Login to your Customer Panel [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links]. 2. Select appropriate subscription from drop down menu (located at top right of the interface). 3. From your Customer ...
Hi , Chkrootkit is a classic rootkit scanner. It checks our server for suspicious rootkit processes and checks for a list of known rootkit files. INSTALL CHKROOTKIT *********************** Download the source file and install manually: =========...
As the new MacOS 10.14 was released the previous version of FUSE is no longer supported causing issues for our client to run. You will get a warning saying that FUSE failed to install. Follow the below steps to resolve this issue. ---------------------...
From your Windows PC/Laptop  1. Go to _MY COMPUTER / THIS PC_ 2. Go to READYSPACE CLOUD DRIVE 3. Right click on the specified folder to synchronize 4. Select READYSPACE CLOUD DRIVE 5. Click on _START/STOP SYNCHRONIZE_ * The synchronization m...
This document is a programming and reference guide to the Odin Automation for Cloud Infrastructure (OACI) RESTful API. The guide is intended for users who would like to write their own programs and scripts to automate management of their OACI resources. ...
1. install ntp deamon (if not installed already) # yum install ntp 2. Simply open /etc/ntp.conf file, enter: # vi /etc/ntp.conf 3. Replace the lines which starts with "server" with the below ones (Eg:- server ntp.server.com) server 0.sg.pool.ntp.org ...
       _ To manually configure an account, you will need to have the following details which can be supplied by your email provider._ * _incoming mail server and port (for example, "pop.example.com" and port 110 or "imap.example.com" and port 143)_ ...
Creating the outgoing user =========================== 1. Login to the SpamExperts Control Panel 2. Add domain 3. Navigate to the newly created domain 4. Click "Manage Outgoing users" 5. Add Outgoing User 6. Edit the Outgoing user settings. Here you can...
STEP 1 Click the START button on your local PC, At the foot of your start menu you will see a text box (this will be named Run or search depending upon the version of windows you are using). Enter mstsc into this text box and click [ENTER] on your keyboa...
CREATE ARCHIVING POLICIES Manage archiving options can be defined for the new Policy or they can be added to an already existing one. Follow the instructions below to specify archiving options while creating a new Data Protection Policy in Server Backup....
1. Login to Readyspace customer portal 2."Home" > "More services". 3. Click on Qmail tab 4. Click on Add New Mailbox 5. Select New Service User and click Next 6. Enter your Display Name, Email address & password Passwords must be at least 7 differen...
1. Login to Readyspace customer portal 2."Home" > "More services". 3. Click on Qmail tab 4. Click on Add New Mailbox 5. Select New Service User and click Next 6. Enter your Display Name, Email address & password Passwords must be at least 7 differen...
TO CREATE A NEW EMAIL ACCOUNT, 1) Log into your _Customer Portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/0/customer-portal-links]_. 2) Choose your email subscription from the drop-down list (From the top right of the...
CREATE TRASH FOLDER ON HORDE WEBMAIL ================================ By default, Horde does not come with a “Trash” folder so this must be created before you are allowed to delete mail. please follow the below instruction to create Trash folder under th...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2  Select appropriate subscription from drop down menu (located at top right of the interface) 3. Click on Qmail tab ...
              DOMAINKEYS IDENTIFIED MAIL (DKIM) _OpenDKIM is a method to digitally sign & verify emails on the mail servers using public & private keys. In other words, opendkim implements the DKIM (DomainKeys Identified Mail) standard for signing and ve...
You do not need to buy Windows Hosting (More costly) just because you are using a Windows Desktop/Laptop. General guidelines on choosing Windows or Linux Platform as follows: WINDOWS HOSTING * You require ASP, ASP.NET Framework (Check with your ...
Docker originally used LinuX Containers (LXC), but later switched to runC (formerly known as libcontainer), which runs in the same operating system as its host. This allows it to share a lot of the host operating system resources. Also, it uses a layered ...
DOWNLOAD / UPLOAD YOUR WEB FILES USING FILEZILLA To get your website online, you will need to upload your files (i.e. your website) to your hosted web space on our servers. To backup your site files you will need to download your files from our web serv...
R1SOFT AGENTS Windows : 64-bit (x86_64/AMD64) [http://helpdesk.readyspace.com/downloads/RSSG-ServerBackup-Enterprise-Agent-win64.zip] / 32-bit (x86) [https://helpdesk.readyspace.com/downloads/RSSG-ServerBackup-Enterprise-Agent-win32.zip] Linux : 64-bi...
To follow the below-provided KB to increase the mail quota from Readyspace customer portal. 1. Login to your Readyspace customer portal account. https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/0/customer-portal-links 2. Then cl...
To adjust the sync frequency settings for your personal email, view this info.  The available settings may vary depending upon the email account type. 1) From a Home screen, navigate: Apps icon  > Settings  > Accounts. 2) Tap Email. 3) Tap Account ...
ENABLE MULTIPLE RDP SESSIONS * Log into the server using REMOTE DESKTOP. * Open the start screen (press the Windows key) and type GPEDIT.MSC and open it * Go to COMPUTER CONFIGURATION > ADMINISTRATIVE TEMPLATES > WINDOWS COMPONENTS > REMOTE DESKTO...
TELNET CLIENT is used to connecting to remote machines by using the Telnet protocol. Telnet Client allows a computer to connect to a remote Telnet server and run applications on that server. Once logged on, a user is given a command prompt that can be u...
Symptoms And Errors: When attempting to send a email using your 3Essentials hosting account, your email client may report the following error message: "553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)" The full error message may ...
This article is to address NTP-Based attack. If your VPS or Cloud Infra are exploited, please kindly do the following to secure your environment: * If you run ntpd, upgrading to the latest version, which removes the "monlist" command that is used f...
APPLIES TO: OUTLOOK 2016 OUTLOOK 2013 OFFICE FOR BUSINESS OFFICE 365 ADMIN When an Outlook app - such as Outlook 2016 - is installed on your computer, you can use it to move email, contacts, and calendar items from one email account to another. For ...
This article will help you to find the private Ip address of your Windows and Linux machine. FOR WINDOWS MACHINE           1.Click START MENU > CONTROL PANEL > NETWORK AND SHARING CENTER. (For Windows 8 and higher, search for and open Control Panel and s...
1. Login to your customer portal * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Click on ...
LIST FIREWALL RULES Description Use this request to obtain a list of existing firewall rules for the specified server. The {ve-name} part of the request URL must contain the server name. Syntax GET baseURL/ve/{ve-name}/firewall Request Parameters...
There are some things you can do, however, to help out with the “You do not have permission to perform this action” problem though. If it’s a particular file or folder you are trying to delete, you can simply give yourself full control permissions over th...
METHOD 1: RESOLVING OUTLOOK CONFIGURATION PROBLEMS If you recently configured your email account in Outlook, chances are the error is caused by a configuration mistake. Keep in mind that a misspelled mail server name or the wrong port setting will cause ...
1. Go to Customer Portal Webpage * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Click on ...
WINDOWS TIME SERVICE CAN SOMETIMES LEAD TO CERTAIN ISSUES IF IT’S NOT RUNNING PROPERLY. SPEAKING OF THIS SERVICE, HERE ARE SOME SIMILAR ISSUES THAT USERS REPORTED: * Windows  time service not starting, access denied, not working, not found, not showing...
Follow the below-provided steps in order to generate CSR and private key from your Readyspace customer portal. 1. Login to your Readyspace customer portal. Click here [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/0/customer-p...
_The Incoming Filtering service on the SpamExperts Hosted Cloud can be started by purchasing our product, or by beginning a free trial._ LOGIN To log in to Spamexperts Control Panel interface, you need to go to the Readyspace Customer Portal. After logi...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2.  Select appropriate SUBSCRIPTION from drop-down menu (located at top right of the interface). 3. Click on "EMAIL/QM...
1. Login to your r1soft control panel ( Ex: backupXX.readyspace.com ) 2. Now you can see the protected machines listed on the homepage. 3. Click the Actions menu icon near to the server name, which you would like to restore the data. 4. Select the Open Re...
From a Mac Computer * Launch the Terminal application, Terminal is found in /Applications/Utilities/ directory but you can also launch it from Spotlight by hitting Command+Spacebar and typing “Terminal” and then return 2)At the command prompt, enter t...
TO SET UP OUTLOOK 2016: * Navigate to _Windows Control Panel > Mail > Show Profiles > Add. _Specify your PROFILE NAME and click OK. * On the Auto, Account Setup page type your name, primary email address, and your mailbox password twice, then clic...
OUTLOOK 2013/2016 There are 3 ways to restore the data from your archives. You can or you can move individual items from a .pst file into their original folder or a new one, copy the e-mail back to the original folder, or you can copy the e-mail to a ne...
READYSPACE Customer portal are different depending on which branch you purchased the services. (Refer to CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS]) 1. Login to your CUSTOMER PORTA...
You can access web application in any browser. https://drive.readyspace.com [1] Links: ------ [1] https://drive.readyspace.com
1. Login to your customer portal * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Find the ...
1. Log in to Customer Portal. * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Link [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Select your s...
Follow the instructions below to access Recovery Points via the Server Backup interface. 1. Click "Recovery Points" in the Main Menu to open the "Recovery Points" window. TIP You can access the "Recovery Points" window by manually appending the /Reco...
     ACCESSING THE WEBSITE FILES 1. Login to your Customer Portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/0/customer-portal-links] 2. Select appropriate subscription from the drop down menu (located at top right of t...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Select appropriate subscriptions from the drop-down menu (located at top right of the interface) NOTE: If you are not...
1. Login to your Customer Portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. go to hosted domain 3. click on "Add Existing Domain Registered Elsewhere" to add your domain 4. click on SpamExp...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2 Select appropriate subscription from drop down menu (located at top right of the interface) 3. Click on E-mail tab ...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Click on _USERS_ tab...
To follow the below-provided steps to add signature in your webmail account. 1. Login to your webmail account. 2.Click on the "Mail" option 3.Then click on the "Options". 4.Then click on the "Personal information" option 5.Then select the "create ne...
1. Press "Windows Key + R" to open up the Run window and type "firewall.cpl" and press Enter. 2. Click “Advanced Settings.” 3. Click the “Inbound Rules” option on the sidebar of the Windows Firewall window and then click the “New Rule” option under the “A...
In this KB we will guide you how to apply promo code in both version of Customer Portal A. For those who are using Customer Portal version 1 1. Login to your customer portal 2. Click on BUY MORE SERVICES under Home tab 3. Select the Category of the serv...
WHAT IS AN ARCHIVE AND WHAT DOES IT DO? In most cases, Outlook keeps all your email in a file called the Outlook Data File (sometimes called the .pst file) locally on your PC. The Personal Folders and all the subfolders listed on the left side of the Ou...
Gmail web interface 1) Open the message 2) Click the "Show original" item from the right-hand-side menu in message 3) Select All (Ctrl + A) the message 4) Copy the message (Ctrl + V) 5) Open a notepad and save as file.txt 6) Attach fi...
Here is the procedure how to save an email message as a file and then send out from Outlook 1) OPEN MICROSOFT OUTLOOK. 2) OPEN the message that you want to save as a file. 3) Do one of the following: * In OUTLOOK 2007 click the Office butt...
TO DOWNLOAD. 1. Log into webmail of your mail account from customer portal. (Select "Email tab" >> Click mail account >> Webmail >> Open >> you will directly redirect to webmail of the mail account) 2. Move to "folders". 3. Select the folder (put a tick ...
To, backup emails from your webmail interface, select all, click on three dashes icon and select Save as option. select all, click on three dashes icon and select Save as an option. The email will be saved in .eml format to your computer. In this case, ...
Open OUTLOOK 2007. Select TOOLS > ACCOUNT SETTINGS. * Check for the account type option for the already added accounts, If it is POP/POP3, then you don't need to add the account again. If it's not, please proceed to the next steps. On the Email tab...
1. Go to Customer Portal Webpage   * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Click th...
Please follow the below instruction to blacklist the spam mail accounts under your mail account from Customer Portal ++++++++++++ 1. Login to Customer Portal 2. Click "Email" tab 3. Click the mail account 4. Go to spam protection 5. Click the option "b...
1. Login to your Customer portal. 2. Click on VPS tab. 3. Select Network Settings. 4. Here you can change the Cloud server hostname by clicking the "change" link. 5. Click on submit button after changing the hostname.
Hi , In-order to change you mysql root password please follwo the below provided steps, ================== 1. /etc/init.d/mysql stop 2. mysqld_safe -skip-grant-tables & 3. mysql -u root 4. use mysql; 5.update user set password=PASSWORD("myne...
_FOR LINUX SERVERS_ 1) Connect to the server SSH console using root logins. ( _If you do not know how to access server SSH console, please CLICK HERE [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/1021/176/HOW-CONNECT-A-CLOUD-SER...
Modify IMAP (Incoming) Settings Step 1 )  From the Home screen, open Settings by tapping on the icon. step 2)Scroll through the Settings and then tap on Accounts & Passwords step 3) Under the ACCOUNTS listed, locate the account you would like to update...
Follow the instructions below to change the user's email in Server Backup Manager. 1. In the Main menu, click USERS. 2. In the Users list, find the appropriate user, and then click the Edit icon in the Actions column for this user. NOTE In the ADVA...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2  Select appropriate subscription from the drop-down menu (located at top right of the interface) NOTE: If you are not ...
1. Login to your customer portal 2 Select appropriate subscription from the drop-down menu (located at top right of the interface) NOTE: If you are not able to find the drop-down menu, you might be on the new interface, Please click "More Services" opti...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2  Select appropriate subscription from drop down menu (located at top right of the interface) 3. Click on E-mail tab 4...
On WINDOWS SERVER, Load Average ============= The "load average" is the standard measure of system load on a UNIX machine, specifically the number of threads that are running or are trying to run at any one time. Windows does not report this specific nu...
To configure your Mail account in ANDROID PHONES you can follow the below steps: ======================================================= 1. From the Home screen, touch Apps and then scroll to and touch Settings . Touch add account 2.You will have the ...
The sudo command provides a mechanism for granting administrator privileges, ordinarily only available to the root user, to normal users. This guide will show you the easiest way to create a new user with sudo access on CentOS, without having to modify yo...
1. Login to your Customer Portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links]. 2. Select "Websites" tab. 3. Click the website name that you want to create the FTP account for. 4. Select FTP acce...
To create a new Outlook Address Book for the current Outlook profile, follow the next steps: 1. On the File tab, in the Info group, click the Account Settings button. 2. Select Account Settings. 3. In the Account Settings dialog box, select the Addres...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2.  Select appropriate SUBSCRIPTION from drop-down menu (located at top right of the interface). 3. Click on "EMAIL/QM...
Follow the instructions below to PERMANENTLY delete an existing user account from Server Backup Manager. NOTE All user settings are removed. If you want to add the same user account later, you must reset all privileges. 1. In the Main menu, click USE...
There follows a guide to installing Xibo on Plesk Onyx with Docker support First, we need to install Docker Compose. Please run the below set of commands ==================== curl -L https://github.com/docker/compose/releases/download/1.11.2/docker-com...
To disable recursion for DNS, please follow the steps depending on your operating system (Linux or Windows): DISABLE RECURSION FOR WINDOWS 2003 OR WINDOWS 2008 * Click on START MENU -> ADMINISTRATIVE TOOLS -> DNS MANAGER * Right click on the D...
* Click on Settings * Click on Mail, Contacts, and Calendars * Under Accounts Select your Email Account * Click on your Account again * Scroll to the bottom of the account screen and click on Advanced * Scroll to the bottom and under Incoming ...
OVERVIEW Content rot has a tendency to creep up on you as a website or application ages. The last thing your visitors want when they reach your site, after clicking a link to it, is to be face planted with a 404 error. To make matters worse, too many ...
* Login into PLESK CONTROL PANEL * Click FILES MANAGER tab, it will list your files and folders * For downloading files and folder, Select files and folders which you want to download * Select ADD TO ARCHIVE option. * Give name for Archiv...
1. Login to your customer portal * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Go to the...
If you are running a Linux distro that uses Systemd, then you may find that your command in /etc/rc.local file would not run on system boot. This guide explains how to enable /etc/rc.local script to run on system start. THE PROBLEM If you type the foll...
If you want the RAM and CPU settings of your servers to be adjusted dynamically at peak times, you can set up automatic resource scaling rules for each of your servers. To set up automatic resource scaling rules for a server: * Go to SUBSCRIPTIONS >...
Use the following instructions to create a new email reporting task in Server Backup Manager. NOTICE Make sure you configured the SMTP Host and SMTP Default Return Address in the Manager Options prior to scheduling a report. 1. Click REPORTING in the...
_HOW TO ENABLE GZIP AND LEVERAGE BROWSER CACHING ON WEBUZO_ You can enable leverage browser caching from the Webuzo control panel. PLEASE FOLLOW THE BELOW INSTRUCTIONS TO ENABLE THE LEVERAGE BROWSER CACHING 1. Login into the Webuzo control panel. 2. Cl...
Please follow the below steps to enable the Horde Menu on the left 1: Login to webmail >> Edit options >> select global options 2: Choose Display options  3: Then Tick show the horde menu on the let.
1.Open Mail.app. 2. Go to MAIL > PREFERENCES 3.Click ACCOUNTS > ACCOUNT INFORMATION 4. Under ACCOUNT INFORMATION look for Outgoing Mail Server (SMTP). 5. Click on the DROP-DOWN arrow and select Edit Server List... 6. Select the existing SMTP server f...
APPLIES TO: OUTLOOK 2016 OUTLOOK 2013 OFFICE FOR BUSINESS OFFICE 365 ADMIN When an Outlook app - such as Outlook 2016 - is installed on your computer, you can use it to move email, contacts, and calendar items from one email account to another. For ...
LEARN HOW TO FIX “ERROR ESTABLISHING A DATABASE CONNECTION” WHEN INSTALLING WORDPRESS ON A LINUX SERVER. CONFIGURATION PROBLEMS The most common reason for this error is using incorrect information in your WordPress config file for one or more of these s...
1. Login to your customer portal Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Click the ap...
  This article will help you to understand how to configure SQL Server to allow other users to login as Administrators to SQL Server. The generic message “Login Failed for User (Microsoft SQL Server, Error: 18456)” means you entered invalid credential...
_HTTPS is a secure version of HTTP. When making a connection using HTTPS, either SSL or TLS will be used to encrypt the information being sent to and from the server. This encryption makes it very difficult for a third party to read the data packets. The ...
CLOUDFLARE PLUGIN INTEGRATES CLOUDFLARE SERVICES WITH CPANEL SERVER AND ALLOWS YOUR CUSTOMERS TO SETUP CLOUDFLARE SERVICES VIA CPANEL. THIS PLUGIN CAN BE INSTALLED ON YOUR CPANEL SERVER WITH FEW COMMANDS. BEFORE YOU PROCEED TO INSTALL CLOUDFLARE PLUGIN, F...
_CPANEL IS THE MOST POPULAR LINUX BASED WEB HOSTING CONTROL PANEL._ IT PROVIDES A GRAPHICAL USER INTERFACE TO EASILY MANAGE AND HOST MULTIPLE WEBSITES ON A SINGLE VPS OR DEDICATED SERVER. WITH THE HELP OF ITS POWERFUL GUI, WE CAN EASILY PERFORM MOST OF...
Hi , Most Linux servers offer an SSH login via Port 22 for remote administration purposes. This port is a well-known port, therefore, it is often attacked by brute force attacks. Fail2ban is a software that scans log files for brute force login attempts...
Gitlab is a web-based repository manager that lets teams collaborate on code, duplicate code to safely create and edit new projects, then merge finished code into existing projects. The GitLab installation consists of setting up the following components...
Openswan is an open source, user space IPsec implementation available in Red Hat Enterprise Linux 6/7. It employs the key establishment protocol IKE (Internet Key Exchange) v1 and v2, implemented as a user-level daemon. Openswan interfaces with the Linux ...
READYSPACE CLOUD DRIVE is an excellect cloud storage feature that provides Cloud drive user's to access and share their files all over the world. The cloud drive is configured and individual login details are provided for the Cloud drive user's. Cloud d...
INTRODUCTION OF FORTICLIENT The _FortiClient_ Host Security application is a VPN client with antivirus, antispam and firewall capabilities. FortiClient PC and FortiClient Mobile provide unified security agent features for personal computers and smartpho...
Hi , Tripwire is a host based Intrusion detection system for Linux. Tripwire monitors Linux system to detect and report any unauthorized changes to the files anddirectories.Tripwire constantly and automatically, keeps your critical system files and repo...
1. Login to your customer portal * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Click on ...
CPANEL In the following examples, replace 192.168.0.1 with your website or server's IP address:   To log in to cPanel, perform the following steps: * Navigate to the following location in your browser: https://192.168.0.1:2083 * Enter your cPa...
1. Edit the MySQL configuration file  ========== %plesk_dir%DatabasesMySQLmy.ini %plesk_dir%DatabasesMySQLDatamy.ini >> Plesk 12.5 or lower ========== 2. Add the line "skip-grant-tables" without quotes under the [mysqld] section. 3. Restart MySQL se...
Hi, This Linux based firewall is controlled by the program called iptables to handles filtering for IPv4, and ip6tables handles filtering for IPv6. This article lists most the commands which help to manage IPtables in linux . 1: DISPLAYING THE STATUS ...
1)  HOW TO ADD A DOMAIN TO THE DNS HOSTING 1. Login to your Customer portal 2. Select the Cloud server subscription 3. Click on Hosted domains. 4. Click on "Add Existing Domain Registered Elsewhere" under DNS Hosting and select your Subscription. 5. Sel...
Follow the instructions below to manually add a server to your Backup Manager. 1. In the Main menu, click SERVERS. 2. Click ADD SERVER in the Servers menu located in the top left area. 3. The "Add Server" window will appear. You will need to define t...
NOTE:   ---------- 1. Please remember to take a backup of your website (Web files, databases and Email accounts). Else, you will lose all the data after you delete the domain from your old subscription. 2. WebApps plan does not have support for email hos...
1. Clicking Start, type “Windows Firewall” into the search box, and then click on “Windows Defender Firewall.” 2. Once Windows Firewall opens, click on “Advanced Settings.” 3. This launches Windows Defender Firewall with Advanced Security. Click the “In...
GOOGLE PAGESPEED INSIGHTS HELPS TO INCREASE THE PERFORMANCE With PageSpeed Insights by Google, you can perform checks to identify areas of improvement and make your websites faster and more mobile-friendly within seconds – Both of which are key to get a ...
MARKING EMAIL AND SENDERS AS "NOT JUNK" Open Microsoft Outlook Go to the Inbox Screen Select the "Junk E-mail" folder A list of mail items will appear on the right preview pane.   Right click on each mail item that is not considered junk Scro...
SLOW HTTP ATTACKS ARE DENIAL-OF-SERVICE (DOS) ATTACKS IN WHICH THE ATTACKER SENDS HTTP REQUESTS IN PIECES SLOWLY, ONE AT A TIME TO A WEB SERVER. IF AN HTTP REQUEST IS NOT COMPLETE, OR IF THE TRANSFER RATE IS VERY LOW, THE SERVER KEEPS ITS RESOURCES BUS...
STEPS 1. Login into the web interface of the cloud drive at https://drive.readyspace.com [https://drive.readyspace.com] 2. Navigate to the patch from which the files were deleted. 3. Check the "deleted files" from the top menu. 4. Recently Deleted files...
_Warning : when recreating your VPS with a different OS, your backup(s) and installed application(s) will be removed. The set of available applications depends on the selected OS._ 1. Login to your Customer Portal [https://helpdesk.readyspace.com/index....
1. Login to your Customer Portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links]. 2. Click the Account tab 3.Now click the Registered Domains link at the bottom of the page. 4. Here you can see a Regi...
[https://support.plesk.com/hc/en-us/articles/115003159349-How-to-resend-deferred-emails-on-Plesk-for-Linux/subscription] APPLICABLE TO:  PLESK FOR LINUX * Connect to the server using SSH. [https://support.plesk.com/hc/en-us/articles/115000172834]...
Please follow the below steps in-order to reset mysql root password. ****************************************** 1.Stop mysql service /etc/init.d/mysql stop 2.mysqld_safe -skip-grant-tables & 3.mysql -u root 4.use mysql; 5.update user set pas...
1. Go to Customer Portal Webpage * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Select th...
NOTE: This option requires knowledge of the Customer Control Panel, phpMyAdmin, and the WordPress database. It is not recommended to attempt this without familiarity in these areas. If you do not feel comfortable manually editing the database, or navigati...
1. Go to Customer Portal Webpage Home >> click More services 2. Select the subscription from the list box which is situated at the upper right corner of the page. 3. Go to VPS tab. 4. Click the "MANAGE PLESK" button. 5. At the bottom of the page, yo...
Plesk Onyx has now a docker installation and Nginx proxy docker rule generator builtin, Unfortunately, that doesn’t support adding custom directives. Disable it and add the rules manually in the additional Nginx directives space.  TO DO THIS GO TO THE FO...
1. Open Group Policy Editor(Open Run and then enter "gpedit.msc". [https://aspblogs.blob.core.windows.net/media/dixin/Windows-Live-Writer/dbe535fb50d4_1579/image_2.png] 2. Under Computer Configuration -> Administrative Templates -> System -> Credentia...
The following article demonstrates how to Sync time in Windows server. Please follow the below steps, 1. Access Remote Desktop of the Windows server. 2. Please right click the time bar at the bottom right side of the taskbar and select "ADJUST DATE AND ...
While configuring SMTP email options on Mautic, you might encounter the following error while testing the connection. ========== Unable to connect with TLS encryption ========== On detailed checking with the application error log at the location "
First, log in to the Plesk panel of the server. Then, to see the list of services, go to TOOLS & SETTINGS > SERVER MANAGEMENT > SERVICES MANAGEMENT. The  icon next to the name of a service indicates that it is currently running. The  icon indicates th...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2  Select appropriate subscription from the drop down menu (located at top right of the interface). 3. Select your CLO...
1. Login to your r1soft control panel ( Ex: backupXX.readyspace.com ) 2. Now you can see the protected machines listed on the homepage. 3. Click the ACTIONS menu icon near to the server name, which you would like to restore the data. 4. Select the OPEN RE...
Technically it is possible to restore emails back to the server using a method. But we do not recommend you to try this as it is having some drawbacks. However, if you still want to restore the emails back to the server, please follow the steps provided b...
WHAT IS APACHE COUCHDB? Apache CouchDB is an open source document-oriented database with NoSQL. NoSQL means, it doesn't have any database schema, tables, rows, etc, that you will see in MySQL, PostgreSQL and Oracle. CouceDB uses JSON to store data with ...
General recommendations * Keep Plesk up-to-date [https://support.plesk.com/hc/en-us/articles/213385609]. * Set up the minimum password strength [https://docs.plesk.com/en-US/onyx/administrator-guide/plesk-administration/securing-plesk/setting-up-the-...
The below guide shows: * Where to log in to your SpamExperts control panel * How to create an outgoing mail user. * What data to use for setting up your SPF For more detailed information, we always recommend consulting the SpamExperts' knowledge ...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2 Select appropriate subscription from drop down menu (located at top right of the interface) 3. Click on E-mail/ Qmail ...
There are many possible ways to set up a redirection for your website. Here, we are explaining the common and safest methods. 1) Using .htaccess This can be done by creating a .htaccess file (you can edit the file and append the code if the file exists ...
1. STOP OUTLOOK FROM AUTO-DELETING EMAILS IN DELETED ITEMS FOLDER This method will guide you to stop Outlook from auto-deleting items in the Deleted Items folder when exiting Outlook. Please do as follows: 1. Click File > Options. 2. In the Outlook Opt...
If you’ve had trouble finding a sent email from your Mac on your iPhone or iPad, it may not be anything you’re doing wrong. It’s possible that your Mac is putting its sent mail into a local folder instead of up on the server, which is certainly not ideal....
* Download PuTTY from http://www.putty.org/ [http://www.putty.org/] . The "putty.exe" download is good for basic SSH. * Save the download to your C:WINDOWS folder. * If you want to make a link to PuTTY on your desktop: * Open the C:WINDOWS folde...
KIndly follow the below-provided steps to view the email header of a particular email. 1.Open the email by clicking on it, as shown on the right. 2. When the email opens there will be a down arrow in the top right hand corner of the email. Clicking th...
There can be multiple reasons for the upload of the file failed. Please try these steps in order to locate the missing file: 1. Open Windows Explorer and select the drive that RushFiles is installed on (e.g. C:\) - Is there a folder called "RushFilesnot...
Dash Core is the software behind both the Dash Core GUI wallet and Dash masternodes. If not displaying a GUI, it runs as a daemon on your VPS (dashd), controlled by a simple command interface (dash-cli). Open PuTTY or a console again and connect using t...
Hi , IPTraf is a console-based network monitoring utility. IPTraf gathers data like TCP connection packet and byte counts, interface statistics and activity indicators, TCP/UDP traffic breakdowns, and LAN station packet and byte counts. 1.Installation...
Follow the below-provided steps to install SSL certificate from your Readyspace customer portal. 1. Login to your Readyspace customer portal. Click here [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/0/customer-portal-links] t...
INSTALLING R1SOFT AGENT ON CENTOS SERVERS (LINUX) Please follow the below steps to install R1soft agent on Linux servers. 1. INSTALLING BACKUP AGENT USING YUM ============================== Configure YUM Repository ++++++++++++++++ First, create a...
1. INSTALLING AGENT USING YUM 1.1 _CONFIGURE YUM REPOSITORY_ YUM is the easiest way to keep programs up-to-date on RedHat-compatible distributions. It downloads and installs the latest version of a program. You should configure the YUM repository to ma...
    You can use the "Enterprise Edition" or "Enterprise Agent" installer to install the CDP Agent 3.18.2 Enterprise Edition. The Agent installer is a typical Windows installer application. Once you have obtained the CDP Enterprise Agent installation file,...
NOTE : Please allow access to the following domains to your firewall as these are the mirrors used to download the script packages. * api.softaculous.com (IP : 192.198.80.3) * s1.softaculous.com (IP : 158.69.6.246) * s2.softaculous.com (IP : 192.2...
Keeping your Sent mail folder in sync is a straightforward concept, but unfortunately, in practice, many Mail applications work to undermine its simplicity. The way it should work is as simple as this: 1.You must be using IMAP for your mail on all of you...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2 Select appropriate subscription from drop down menu (located at top right of the interface) 3. There is a a row of r...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. click on "SERVER MAN...
Hi , Lynis is a security auditing tool for Linux based systems. It performs a detailed auditing of many security aspects and configurations of your system. Installation procedure ====================== 1.Download the latest Lynis source file ***...
MANAGE POLICIES To schedule a replication for a disk safe, you need to create a POLICY assigned to this disk safe. You can schedule recurring policies or create one-time policies. The policy starts at the time you have specified in the policy properties....
CREATING A NEW EMAIL ADDRESS Log in to your Plesk Control Panel either by using the IP address of your server or the server name (e.g.: https://serverhostname:8443 or https://serverIPaddress:8443 ) On the HOME menu, located on the left-hand side of the...
THIS CHAPTER CONTAINS OACI REST API REFERENCE. THE REQUESTS DESCRIBED HERE ARE INTENDED FOR END USERS, WHO WANT TO USE THE API TO MANAGE THEIR OACI RESOURCES. _In This Chapter_ Server Management [https://helpdesk.readyspace.com/index.php?/Knowledgebase...
LIST INSTALLED OS TEMPLATES Use this call to obtain a list of the available operating system templates. An operating system template is a package which is used to create new servers. It contains a particular operating system type and version (and softwa...
Overview The following instructions step through the process of manually configuring your Office 365 Exchange Online account with Outlook 2010 and 2013 for Windows. NOTE: Outlook 2016 only supports the AutoDiscover process for adding Exchange Online a...
Office Mail - Outbound Email limit (Per MailBox) * 100 mail per minutes * 500 mail per hour * 2000 mail per day Emails sent through CC is also counted.
Hi All, I hope you all are familiar with our glorious plan Officemail and it's features. What to do if you want to use the features of Office365 along with our Officemail? Don't worry! We have a solution for this. The processes are simples. After the se...
1.Open the below-provided URL which will be provided you with various kinds of cloud services for your business. https://store.readyspace.com.sg/index.php 2. Click on the "Cloud server" tab  and select one option according to your need. (Here in the cas...
Outlook 2013 and 2016: Export Outlook items to a .pst file * At the top of your Outlook ribbon, choose FILE. If your ribbon doesn't have a FILE option in the top left corner, see What version of Outlook do I have? [https://support.office.com/en-us/...
These instructions assume you've already exported your Outlook email, contacts, and calendar from another instance of Outlook, and now you want to import them to Outlook 2013, Outlook 2016, or your Office 365 mailbox. To create a .pst file, see the instru...
One of the common reasons for auto Send/Receive to stop working has to do with a group Send/Receive group in Outlook. Here’s how to fix the problem with the corrupt Send/Receive group. * In Outlook 2016, go to File -> Options -> Advanced -> Send/Receiv...
_THIS ERROR IS USUALLY NOT A SERVER PROBLEM_, and is caused by one of the following errors. 1. Your email client is misconfigured 2. Your ISP is blocking access to port 25 3. There is a DNS problem with your ISP 4. There is an error with SMTP on on...
This article will help you to change the outgoing mail port 1. In Outlook, drop down the 'Tools' menu 2. Select 'Accounts or Email Accounts' 3. View or change existing e-mail accounts should be marked 4. Click on 'Next' 5. Select the account and click on...
The password of your Readyspace Customer Portal will expire in 30 days after every reset. 1. After 30 days, if you try to log in using your existing password, the system will prompt you to create a new password. 2. The password must be complicated and lo...
THE PC APPLICATION NOTIFY EVERY CHANGING OF THE FILES, FOLDERS AND SHARES. At the PC applications setting page you have the possibility to disable the notifications. When selecting to "disable file messages" no popup notifications will show when fi...
Unfortunately, even with good preparation, there is always a risk that a service won't start up again, some files go missing or database tables are corrupted. I believe that if you follow these steps you are well prepared, anyway: * Connect to the server...
1. Using the CDP Server web interface you can browse the files and folders on your Agent's hard disk and select the files and folders to include in the backup. 2. You can optionally add complex rules to exclude files by a pattern. For example, *.log or ...
ACCESS DISK SAFES [http://wiki.r1soft.com/display/ServerBackup/Access+Disk+Safes#page-metadata-start] The Disk Safes window includes the following areas: * DISK SAFES MENU. Provides access to the actions that relate to managing Disk Safes and custo...
ADD DEVICES [HTTP://WIKI.R1SOFT.COM/DISPLAY/SERVERBACKUP/ADD+DEVICES] A Policy can replicate data on Manage devices assigned to the Disk Safe selected for this Policy. NOTE Adding Devices procedure is performed in cases when the "Automatically add new...
ATTACH DISK SAFES [http://wiki.r1soft.com/display/ServerBackup/Attach+Disk+Safes#page-metadata-start] All data necessary for a restore is kept in Disk Safes. On a physical level, a Disk Safe is a folder containing files and folders. You can change a D...
CLOSE DISK SAFES [http://wiki.r1soft.com/display/ServerBackup/Close+Disk+Safes#page-metadata-start] CLOSING a Disk Safe will prevent any tasks associated with it from running. You will not be able to browse the Manage recovery points [https://helpdesk...
CREATE DISK SAFES [HTTP://WIKI.R1SOFT.COM/DISPLAY/SERVERBACKUP/CREATE+DISK+SAFES] [http://wiki.r1soft.com/display/ServerBackup/Create+Disk+Safes#page-metadata-start] A SERVER MUST HAVE A DISK SAFE BEFORE ANY BACKUP CAN BE RUN. _Follow the instructio...
Create policies Follow the instructions below to add a Data Protection Policy [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/868/0/r1soft---manage-policies] in Server Backup. 1. Click "Policy" in the Main Menu to open the "Polic...
CUSTOMIZE THE DISK SAFES LIST [http://wiki.r1soft.com/display/ServerBackup/Customize+the+Disk+Safes+list#page-metadata-start] The following actions are available to customize the view of the Disk Safes list: * Hide/Show column * Manage the numbe...
DETACH DISK SAFES [http://wiki.r1soft.com/display/ServerBackup/Detach+Disk+Safes#page-metadata-start] Detaching a Disk Safe deletes the Disk Safe configuration from Server Backup Manager. All configured tasks and historical task information is lost, b...
EDIT DISK SAFES [HTTP://WIKI.R1SOFT.COM/DISPLAY/SERVERBACKUP/EDIT+DISK+SAFES] [http://wiki.r1soft.com/display/ServerBackup/Edit+Disk+Safes#page-metadata-start] Follow the instructions below to change Manage Disk Safes in Server Backup. 1. In the Mai...
EDIT POLICIES [http://wiki.r1soft.com/display/ServerBackup/Edit+policies#page-metadata-start] TIP You can see the date and time when a Policy was last edited in the "Last Edited On" column in the Policies list. Follow the instructions below to edit...
EXCLUDE FILES AND FOLDERS [http://wiki.r1soft.com/display/ServerBackup/Exclude+files+and+folders#page-metadata-start] Excluding files/folders means ignoring the selected files/folders during replication (backup). See also: About File and Folder Exclud...
_EXCLUDING FILES/FOLDERS_ means ignoring the selected files/folders during replication (backup). See also: About File and Folder Excludes [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/922]. NOTE The Excluded Files and Folders a...
MANAGE DISK SAFE ENCRYPTION [HTTP://WIKI.R1SOFT.COM/DISPLAY/SERVERBACKUP/MANAGE+DISK+SAFE+ENCRYPTION] [http://wiki.r1soft.com/display/ServerBackup/Manage+Disk+Safe+encryption#page-metadata-start] The Backup Manager allows you to set encryption on a Di...
MANAGE POLICIES To schedule a replication for a DISK safe, you need to create a policy assigned to this disk safe. You can schedule recurring policies or create one-time policies. The policy starts at the time you have specified in the policy properties....
R1SOFT ADD USERS ======================== Server Backup Manager allows you to add different types of users depending on your version and permissions. In Server Backup Advanced, there are only Super-User accounts. In Server Backup Manager, Super-Users ha...
CONTINUOUS DATA PROTECTION Backup server data at the block level bypassing the file system and reading data directly from the disk or volume. Block-level backup provides advantages over traditional file backup technologies including the speed of completi...
Please follow the below steps to remove the Cloud Drive application on your Windows PC . Step 1: Restart your PC. Step 2: Close down the RushFiles client (right click RF icon in systray and click Exit). Step3: Make sure that the hidden folder “RushFil...
Before the re-installation, you need to confirm that you have the valid log-in details of the Cloud-drive. YOU CAN UNINSTALL THE CLOUD-DRIVE FROM YOUR COMPUTER BY USING THE ADD/REMOVE PROGRAM FEATURE IN THE WINDOW'S CONTROL PANEL. On the Start menu (for...
Applies To: Outlook 2016 Outlook 2013 Outlook 2010 Outlook 2007 By default, when you retrieve new messages from a POP3 email account, the messages are deleted from the POP3 mail server and then saved on the computer that you are using. Because the me...
1. Login your customer portal. Please refer the below link for more information. https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646...
METHOD 1 1. Login to the WHM using the username "ROOT" with the root password. URL >> HTTPS://YOUR-SERVER-IP:2087 2. After login, Click on the "ACCOUNT FUNCTIONS" option in the left-hand menu. 3. Click on the "PASSWORD MODIFICATION TOOL". This can ...
IMAP allows synchronization of email between different devices. We would suggest using IMAP on smartphone. But if you wish to use POP, choose POP instead of IMAP in each step and input port 110 in incoming settings. This guide will show you how to set u...
We’re going to be setting the masternode up on a Ubuntu server, and assume you’re running Windows or Mac on your Desktop. Here’s what you’re going to need: *  A server running Ubuntu Linux.  use a slightly older build of Ubuntu (14.04) for compatibi...
Once the SSL certificate is installed, your site still remains accessible via a regular insecure HTTP connection. To connect securely, visitors must specify the https:// prefix manually when entering your site’s address in their browsers. In order to fo...
         SETTING UP _DMARC_ RECORDS 1. Login to cPanel. 2. Click the Advanced Zone Editor button in the Domains section.  3. Choose your domain from the drop down box.  You will then see an available Add a Record section. Below are the settings you ...
Kindly follow the below-provided KB in order to set up email forwarding for email accounts. A. LOGIN TO YOUR PLESK CONTROL PANEL. Please follow either one of the below methods to log in to your Plesk control panel. 1) Click here [https://helpdesk.ready...
WHAT IS IIS DYNAMIC IP RESTRICTIONS Dynamic IP Restrictions (DIPR) module installed within IIS 7.0 and above provides protection against denial of service (DDoS) and brute force attacks on web servers and websites. To provide this protection, HOW IIS DYN...
Dear Customers, Due to the insecurity of the mail() function of PHP, ReadySpace Team have decided to disable the PHPmail function for all our Shared Cloud Hosting Platform. This unauthenticated way of sending out emails usually in the form of formmail w...
Please follow the steps outlined below to keep Outlook running like a well-oiled machine. OUTLOOK CONNECTOR USERS COMPACT THE OUTLOOK CONNECTOR LOCAL CACHE FILE Unlike POP, which stores data in a PST file, Outlook Connector stores a local copy of ac...
SELECTING THE SUPPORTED CIPHER SUITES USING THE ADVANCED SSL SETTINGS The SSL/TLS ENCRYPTION LEVEL in the advanced SSL settings provides the following options: * HIGH — Supports the ciphers listed in High/medium SSL/TLS encryption levels * MEDIUM —...
1)Login to your customer portal 2) Click on "Home" >> and go to "More services" 3)Select appropriate subscription of the domain (It contains on the top right of the CP). 4)Click on "Websites" >> Choose your domain from the domain list. 5)Click on "Sit...
   WHAT TO DO ABOUT EMAIL WHEN SWITCHING HOSTING PROVIDERS A common concern when switching hosts is what to do about email. Any steps that may need to be taken will be dictated by where your email is hosted. Here we provide the instructions for the thr...
Keeping your Sent mail folder in sync is a straightforward concept, but unfortunately, in practice, many mail applications fail to configure it correctly. The way it should work is as follows: 1. You must be using IMAP for your mail on all of your devic...
SYMPTOMS * UNABLE TO READ MAIL IN HORDE WITH THE FOLLOWING ERROR: ================== IMAP error reported by the server ================== * THE FOLLOWING MESSAGE APPEARS IN /VAR/LOG/MAILLOG WHILE ACCESSING MAILBOX: ================== dovecot...
How to Change Your SMTP Port to Allow Sending Email If you can't send email while you're away from home, and you're a guest on another network, that ISP may be blocking SMTP port 25. This port is standard for sending an email. But it's also standard for ...
 WHAT IS DKIM? DomainKeys Identified Mail (DKIM) allows senders to associate a domain name with an email message, thus vouching for its authenticity. This is done by "signing" the email with a digital signature, a field that is added to the message's ...
UNDERSTANDING DMARC Aggressive receivers would discard or block messages based on the information available via SPF and DKIM while more cautious processors would just tag or deliver the mail to the dreaded spam folder. Throughout this process, the sender...
The below-provided steps will teach you how to upload files via Readyspace customer portal file manager. 1. Login to your Readyspace customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/0/customer-portal-links] accou...
IF YOU NEED TO ENTER SPECIFIC VALUES FOR INCOMING AND OUTGOING SERVER NAMES, PORT NUMBERS, OR SSL SETTINGS, YOU CAN USE OUTLOOK'S ADVANCED SETUP OPTION. YOU CAN USE THESE INSTRUCTIONS TO ADD A POP OR IMAP ACCOUNT TO OUTLOOK. * Open Outlook and select ...
MICROSOFT INSTALLER (MSI) The latest version of the installer file can be downloaded here [https://update.rushfiles.com/PcClient/VDI/msi/RF_Installer_LATEST.msi]. This installer has default RushFiles branding. If a branded version is needed please cont...
Article ID: 115118 [http://kb.plesk.com/en/115118], last review on Nov 7, 2016 * Applies to: * Plesk * Service provider products licensing INFORMATION DEVELOPER PACK Developer Pack is available for Plesk 12/12.5 and Onyx licenses only and inclu...
CLOUD HOSTING Cloud Hosting (AKA Shared Hosting) includes plans like Web Lite, Web Standard and Web Unlimited. It is a shared platform whereby resources are shared among different customer accounts. It is a first come first serve basis on server res...
STEP 1: GET INTO YOUR EMAIL ACCOUNT The first step is to assess the damage. Log into your email account. If the password has been changed, then try the password reset mechanism by clicking on the link marked “Forgotten your password?” or similar. Onc...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Click on "WEBSITES" ...
1) Log into your SpamExperts account.  2) Click on the Recipient whitelist icon.  3) Locate the Whitelist a recipient area and enter the email address you wish to whitelist in the Email address field or you can whitelist the entire domain.   4) Clic...
Unsolicited commercial email, which is more commonly known as spam, is big business. The reason for spam is simple. Spammers send out these emails to make money. When they send out their email, they aren’t just sending it to you but to also to millions of...
To overcome the "Greater wall" of China, you can host your account in our HongKong Hosting Platform (http://readyspace.com.hk/en/ [1]) Links: ------ [1] http://readyspace.com.hk/en/
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