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Knowledgebase : Email Related
Hi , To find the mail header in gmail please follow the below steps. 1.Open the message in your Gmail inbox. 2.Click the down-arrow in the top-right corner of the message. 3.Click the "Show original" link toward the bottom of the options box. The...
1. Back up your mailboxes SWITCHING FROM A POP3 CONNECTION TO IMAP CAN RESULT IN YOUR EXISTING EMAIL BEING DELETED, SO YOU SHOULD CREATE A BACKUP OF YOUR MAILBOXES TO AVOID LOSING ANYTHING IMPORTANT. Open Outlook and select File.  In the menu that appe...
“The connection to the server was interrupted” error is the most common error when you try to send emails. You can take the solutions below to do away with it. This error can be triggered when your computer is not connected to the Internet. Of course, a...
“The connection to the server was interrupted” error is the most common error when you try to send emails. You can take the solutions below to do away with it. This error can be triggered when your computer is not connected to the Internet. Of course, ap...
Nobody wants to fall prey to a phishing scam. There’s a good reason that such scams will continue, though: They are successful enough for cybercriminals to make massive profits. Phishing scams have been around practically since the inception of the Intern...
1. We proceeded to verify the domain in Office 365: https://support.office.com/en-us/article/add-a-domain-to-office-365-6383f56d-3d09-4dcb-9b41-b5f5a5efd611 2. Once the domain is verified, please only enter the following records on your DNS provider whic...
The steps to recover your email account. 1. Change the email account's password. * At least 8 alphanumeric characters with a mix of capital letters, numbers and symbols. * Should not be equivalent to the email username. * Do not use previous pa...
Connecting an iPad or iPhone to your email account in readyspace is simple. For this example we will be using an iPad running iOS 4.2.1 1. Go to "Settings" > "Mail, Contact, Calendars" > "Add Mail Account" 2. Select "Other" 3. Fill in the blan...
1. Login to Readyspace customer portal 2."Home" > "More services". 3. Click on Qmail tab 4. Click on Add New Mailbox 5. Select New Service User and click Next 6. Enter your Display Name, Email address & password Passwords must be at least 7 differen...
CREATE TRASH FOLDER ON HORDE WEBMAIL ================================ By default, Horde does not come with a “Trash” folder so this must be created before you are allowed to delete mail. please follow the below instruction to create Trash folder under th...
* Locate the top menu bar and click on "Tools," then "Accounts." * Select the e-mail account you want to configure. * Click on "Properties," then "Servers." * Click on "Advanced." Under the "Delivery" setting, uncheck the box that says "Leave...
To adjust the sync frequency settings for your personal email, view this info.  The available settings may vary depending upon the email account type. 1) From a Home screen, navigate: Apps icon  > Settings  > Accounts. 2) Tap Email. 3) Tap Account ...
Hi , TO find out full mail header in Mac OS X Mail please follow the below steps. 1. Open any message in the inbox. 2.Pull down the "View" menu and go to "Message". 3.Select "All Headers".
Hi , To find out the email headers hotmail/MSN please follow below steps. 1.Open the email by clicking on it. 2.When the email opens there will be a down arrow in the top right hand corner of the email.Clicking this will drop down a menu. 3.Click ...
Hi , To find out the full mail header in yahoo mail please follow the below steps. 1.Log into Yahoo mail and go to the message. 2.Above the message, with the Forward and Spam buttons, look for the button shaped like a gear. 3.Click this More icon....
METHOD 1: RESOLVING OUTLOOK CONFIGURATION PROBLEMS If you recently configured your email account in Outlook, chances are the error is caused by a configuration mistake. Keep in mind that a misspelled mail server name or the wrong port setting will cause ...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2.  Select appropriate SUBSCRIPTION from drop-down menu (located at top right of the interface). 3. Click on "EMAIL/QM...
1) Open Microsoft Outlook 2)Go to the TOOLS menu and select EMAIL ACCOUNTS 3) Select VIEW OR CHANGE EXISTING EMAIL ACCOUNTS and press the NEXT button 4) HIGHLIGHT THE POP3 ACCOUNT having the and click the CHANGE button 5) Click the MORE SET...
TO SET UP OUTLOOK 2016: * Navigate to _Windows Control Panel > Mail > Show Profiles > Add. _Specify your PROFILE NAME and click OK. * On the Auto, Account Setup page type your name, primary email address, and your mailbox password twice, then clic...
OUTLOOK 2013/2016 There are 3 ways to restore the data from your archives. You can or you can move individual items from a .pst file into their original folder or a new one, copy the e-mail back to the original folder, or you can copy the e-mail to a ne...
READYSPACE Customer portal are different depending on which branch you purchased the services. (Refer to CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS]) 1. Login to your CUSTOMER PORTA...
1. Login to your customer portal * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Find the ...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Select appropriate subscriptions from the drop-down menu (located at top right of the interface) NOTE: If you are not...
You can configure your READYSPACE POP3/IMAP account to Gmail to use your Gmail account to send and receive mails for this account in GMAIL. 1. Login to your GMAIL account and click on the SETTINGS icon on the top right. 2. Click on Settings and click ...
You can configure your READYSPACE POP2/IMAP account to Hotmail to use your Hotmail interface to send and receive mails for READYSPACE Mail account. 1. Login to your HOTMAIL account and click on the SETTINGS icon on the top right. 2. Select OPTIONS >>>...
TO DOWNLOAD. 1. Log into webmail of your mail account from customer portal. (Select "Email tab" >> Click mail account >> Webmail >> Open >> you will directly redirect to webmail of the mail account) 2. Move to "folders". 3. Select the folder (put a tick ...
To, backup emails from your webmail interface, select all, click on three dashes icon and select Save as option. select all, click on three dashes icon and select Save as an option. The email will be saved in .eml format to your computer. In this case, ...
Open OUTLOOK 2007. Select TOOLS > ACCOUNT SETTINGS. * Check for the account type option for the already added accounts, If it is POP/POP3, then you don't need to add the account again. If it's not, please proceed to the next steps. On the Email tab...
1. Go to Customer Portal Webpage   * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Click th...
It is advised that for security reasons that you change the email password every 3 months. This article will provide a step by step instructions on how to change the email passwords. This article is for email users to change their passwords. 1. G...
Modify IMAP (Incoming) Settings Step 1 )  From the Home screen, open Settings by tapping on the icon. step 2)Scroll through the Settings and then tap on Accounts & Passwords step 3) Under the ACCOUNTS listed, locate the account you would like to update...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2  Select appropriate subscription from the drop-down menu (located at top right of the interface) NOTE: If you are not ...
1. Login to your customer portal 2 Select appropriate subscription from the drop-down menu (located at top right of the interface) NOTE: If you are not able to find the drop-down menu, you might be on the new interface, Please click "More Services" opti...
To configure your Mail account in ANDROID PHONES you can follow the below steps: ======================================================= 1. From the Home screen, touch Apps and then scroll to and touch Settings . Touch add account 2.You will have the ...
To configure your Mail account in ANDROID PHONES ======================================================= 1. From the Home screen, touch Apps and then scroll to and touch Settings . Touch add account 2.You will have the option to choose between a corpo...
1. Click on SETTINGS. 2. Click on MAIL, CONTACTS, CALENDARS. 3. Click on "CREATE NEW EMAIL ACCOUNT" 4. Tap ADD ACCOUNT. 5. Click the required provider or OTHER (For those not in the list). 6. Click on "ADD MAIL ACCOUNT". 7. Enter your Name, Em...
To create an autoresponder from your customer portal, Please follow the steps provided below, ============ 1. Log in to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links]. 2. go to ...
To create a new Outlook Address Book for the current Outlook profile, follow the next steps: 1. On the File tab, in the Info group, click the Account Settings button. 2. Select Account Settings. 3. In the Account Settings dialog box, select the Addres...
This article will guide you on how to create archive files(archive mails file) in various mail applications. Information about archive files: 1. archive files are used for POP3 and IMAP email accounts. 2. archive files are used for archives or...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2.  Select appropriate SUBSCRIPTION from drop-down menu (located at top right of the interface). 3. Click on "EMAIL/QM...
* Click on Settings * Click on Mail, Contacts, and Calendars * Under Accounts Select your Email Account * Click on your Account again * Scroll to the bottom of the account screen and click on Advanced * Scroll to the bottom and under Incoming ...
Please follow the below steps to enable the Horde Menu on the left 1: Login to webmail >> Edit options >> select global options 2: Choose Display options  3: Then Tick show the horde menu on the let.
1.Open Mail.app. 2. Go to MAIL > PREFERENCES 3.Click ACCOUNTS > ACCOUNT INFORMATION 4. Under ACCOUNT INFORMATION look for Outgoing Mail Server (SMTP). 5. Click on the DROP-DOWN arrow and select Edit Server List... 6. Select the existing SMTP server f...
This article is to guide users on how to retrieve emails from previous servers or hosting providers. Details ----------------------------------------------------------- There is a fetch email function in the webmail for our customers. Thing...
Below are given ways to get Email header's from various versions of Outlook. OUTLOOK 2003 1. open the email message in a new window by double-clicking on it. 2. A new window opens. Goto View -> Options 3. This will have brought up the Message Opti...
Hi , Please follow the below provided steps to fond the full mail header in Novell Groupwise . 1.Open the message. 2.In the message window select: File > Attatchments > View. 3.Select the Mime.822 attachment.
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2. Click on "HOSTED DOMAINS" under the section DOMAINS. 3. Select your website and click on "DNS" tab. 4. Click on D...
MARKING EMAIL AND SENDERS AS "NOT JUNK" Open Microsoft Outlook Go to the Inbox Screen Select the "Junk E-mail" folder A list of mail items will appear on the right preview pane.   Right click on each mail item that is not considered junk Scro...
Technically it is possible to restore emails back to the server using a method. But we do not recommend you to try this as it is having some drawbacks. However, if you still want to restore the emails back to the server, please follow the steps provided b...
This article will show you how to set up email on Mac Mail. Requirements: Before you start, you will need these details: Your email address: username@example.com Your email password. Your POP3/IMAP and SMTP server. (This can be found at Email ta...
This article will show you how to set up email in Microsoft Entourage 2008. Requirements: Before you start, you will need these details: Your email address: username@example.com [1] Your email password. Your POP3/IMAP and SMTP server. (T...
This article will show you how to set up email on Microsoft Outlook. This will apply to Microsoft Office 2003, 2007, 2010 and 2013. Requirements: Before you start, you will need these details: Your email address: username@example.com Your email pa...
This article will show you how to set up email on Microsoft Outlook Express.   Requirements: Before you start, you will need these details: Your email address: username@example.com Your email password. Your POP3/IMAP and SMTP server. (This can...
This article will show you how to set up email on Windows Live Mail 2012 Requirements: Before you start, you will need these details: Your email address: username@example.com Your email password. Your POP3/IMAP and SMTP server. (This can be foun...
This article will show you how to setup email on your iOS 8 based device. These settings will work on your iPhone, iPod Touch or iPad. Requirements: Before you start, you will need these details: Your email address: username@example.com [1] ...
The below guide shows: * Where to log in to your SpamExperts control panel * How to create an outgoing mail user. * What data to use for setting up your SPF For more detailed information, we always recommend consulting the SpamExperts' knowledge ...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2 Select appropriate subscription from drop down menu (located at top right of the interface) 3. Click on E-mail/ Qmail ...
This article will show you how to setup email on a device running the Android OS 4.3 and above. Android 4.3 and below will have some differences in the first few steps. Requirements: Before you start, you will need these details: Your email ad...
\N\NFROM THE EMAIL SETUP APPLICATION ON YOUR DEVICE \N\N * In the email setup application, on the Email Accounts screen, press the Menu key. * Click Add Email Account. * Click your email account type. * When it ask you for the email inf...
TO SET UP MAC MAIL FOR IMAP, PERFORM THE FOLLOWING STEPS: * Open Mac Mail. If this is the first time that it has been used, the Setup Assistant will appear. Otherwise, select FILE / ADD ACCOUNT. NOTE: If your operating system is Tiger, click the ...
1. STOP OUTLOOK FROM AUTO-DELETING EMAILS IN DELETED ITEMS FOLDER This method will guide you to stop Outlook from auto-deleting items in the Deleted Items folder when exiting Outlook. Please do as follows: 1. Click File > Options. 2. In the Outlook Opt...
If you’ve had trouble finding a sent email from your Mac on your iPhone or iPad, it may not be anything you’re doing wrong. It’s possible that your Mac is putting its sent mail into a local folder instead of up on the server, which is certainly not ideal....
This article is to guide users on how to resolve the issue of Mac Mail after upgrading to Mac OS X Yosemite. How to configure your email account for Mac Mail on Mac OS X Yosemite? 1. Open up Mac Mail application. 2. Click on Mail at the top me...
The autoresponder is used for automatic processing of incoming mail. Various options of setting up the rules of processing are available for you. Select the mailbox for which you wish to create or manage the autoresponder by clicking on its name. Th...
You can create one or more e-mail addresses having different mail names that would point to the same mailbox. This functionality enables you to appear to have an address on one domain, yet the mail will be forwarded on to your real mail account. Ho...
These instructions assume you've already exported your Outlook email, contacts, and calendar from another instance of Outlook, and now you want to import them to Outlook 2013, Outlook 2016, or your Office 365 mailbox. To create a .pst file, see the instru...
One of the common reasons for auto Send/Receive to stop working has to do with a group Send/Receive group in Outlook. Here’s how to fix the problem with the corrupt Send/Receive group. * In Outlook 2016, go to File -> Options -> Advanced -> Send/Receiv...
DNS records play a major role in you Mail delivery and Spam protection. 1. "MX" RECORD This record maps your domain name to the mail server. The MX record tells other mailservers the name of the server on the Internet to send mail to your domain. Eg...
1. Login to Customer Portal at https://cp.readyspace.com.sg > Manage Subscriptions > Manage. 2. Browse to E-MAIL section > MONITORING 3. Choose SOURCE MAILBOX to monitor, then click on 'SETUP MONITORING'. For example: _example@readyspace.com.sg_ ...
This documentation states the various email applications on how to setup SMTP authentication for email accounts. This documentation is to solve this error in the bounced messages: "553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1...
Keeping your Sent mail folder in sync is a straightforward concept, but unfortunately, in practice, many mail applications fail to configure it correctly. The way it should work is as follows: 1. You must be using IMAP for your mail on all of your devic...
1. Press the Home button on your iPad and choose Settings. [1] 2. Scroll down and click "Mail, Contacts, Calendars" from the list. [2] 3. Click your email account - it should have an arrow to the right of the email address displayed. 4...
SYMPTOMS * UNABLE TO READ MAIL IN HORDE WITH THE FOLLOWING ERROR: ================== IMAP error reported by the server ================== * THE FOLLOWING MESSAGE APPEARS IN /VAR/LOG/MAILLOG WHILE ACCESSING MAILBOX: ================== dovecot...
How to Change Your SMTP Port to Allow Sending Email If you can't send email while you're away from home, and you're a guest on another network, that ISP may be blocking SMTP port 25. This port is standard for sending an email. But it's also standard for ...
IF YOU NEED TO ENTER SPECIFIC VALUES FOR INCOMING AND OUTGOING SERVER NAMES, PORT NUMBERS, OR SSL SETTINGS, YOU CAN USE OUTLOOK'S ADVANCED SETUP OPTION. YOU CAN USE THESE INSTRUCTIONS TO ADD A POP OR IMAP ACCOUNT TO OUTLOOK. * Open Outlook and select ...
EMAIL HEADER'S ARE TRACKING INFORMATION FOR AN INDIVIDUAL EMAIL, DETAILING THE PATH A MESSAGE TOOK AS IT CROSSED MAIL SERVERS. FOR ANY EMAIL ISSUES REPORTED, YOUR EMAIL HOST WILL ALWAYS REQUEST YOU TO PROVIDE THE EMAIL HEADER. BELOW ARE GIVEN WAYS TO GET ...
Hi , To find full mail header in Horde Webmail please follow below steps. 1.Log into Horde Webmail. 2.Open the email message. 3.Click the arrow located to the left of the subject in the lower box to expand options. 4.Click "Other Options" then "...
Hi, To find out the email headers in AOL Webmail/AIM Mail plese follow the below provided steps. 1.open the email you wish to trace. 2.When the email opens click on the Action button. 3. choose View Message Source.
Hi , To find full mail header in Entourage mail please follow below steps. 1.Open the email message in a new window by double-clicking on it. 2.Choose View > Internet Headers. 3.Click inside the new box that appears in your message and choose Edit...
Hi, To find out full mail header in Eudora (7.1) please follow the below steps. 1. Double click on the email you wish to get the header for. 2.Once this has been done Eudora should display the email with a partial header . 3.Click on the tool bar ...
Hi , To find full mail header in Macintosh please follow below steps. 1.Select the email. 2.Choose View and then choose Source. 3.A new window will appear containing the email with full headers.
Hi , To view full mail header in Pegasus Mail please follow the below steps. 1.Right click the message which you want to view the header. 2.Select Message Properties. 3.In the right hand column uncheck the box beside Contains HTML data. 4.Click ...
Hi , To find full mail header in Roundcube Webmail please follow below steps. 1.Log into Roundcube Webmail. 2.Double-click to open the email message. 3.On the right side of the open message will be a small arrow, click it to expand the full header...
Hi, To find full mail header in Thunderbird please follow below provided steps. 1.Open Thunderbird. 2.Double-click to open the email message. 3.From the menu bar, select View > Headers then choose All. 4.The headers should be immediately display...
Hi , To view the email headers in XtraMail please follow the below provided steps. 1.Log into XtraMail. 2.Click on "Options" in the left-hand navigation bar. 3.Click the "Display" button. 4.Change the Message Headers option to "Full". 5.Click ...
Hi, To view mail header in Zimbra please follow the below provided steps. 1.Right click the message which you want to find the mail header. 2. Then select Show Original .
STEP 1: GET INTO YOUR EMAIL ACCOUNT The first step is to assess the damage. Log into your email account. If the password has been changed, then try the password reset mechanism by clicking on the link marked “Forgotten your password?” or similar. Onc...
1) Log into your SpamExperts account.  2) Click on the Recipient whitelist icon.  3) Locate the Whitelist a recipient area and enter the email address you wish to whitelist in the Email address field or you can whitelist the entire domain.   4) Clic...
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