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Knowledgebase : Cloud Server Windows
You can follow the below instructions to update the Windows manually. * Log into your Windows server via Remote Desktop. * In Windows 2012 and 2008 servers open the Windows CONTROL PANEL. * On a Windows 2012 server press the Windows key and type...
Here are some steps for you to add MySQL Databases in your existing domain. 1.Login your Plesk control Panel(https://xxx.xxx.xxx.xxx:8443) 2. Add new databases 1) Click DATABASES 2) Click ADD NEW DATABASE 3) Enter you database name ...
Dear Customers, Adding of PTR records can currently only be done by ReadySpace engineers. If you need to add PTR records, kindly make your request known by submitting a ticket HERE [https://helpdesk.readyspace.com/index.php?/Tickets/Submit] or sending a...
CHANGE RDP PORT ON WINDOWS SERVERS. ===================================== PLEASE FOLLOW THE BELOW STEPS TO CHANGE THE RDP PORT FOR WINDOWS SERVER. +++++++++++++++++++ 1. Connect to your server via Remote Desktop. 2. Click simultaneously on the Windo...
STEP 1 Click the START button on your local PC, At the foot of your start menu you will see a text box (this will be named Run or search depending upon the version of windows you are using). Enter mstsc into this text box and click [ENTER] on your keyboa...
WINDOWS TIME SERVICE CAN SOMETIMES LEAD TO CERTAIN ISSUES IF IT’S NOT RUNNING PROPERLY. SPEAKING OF THIS SERVICE, HERE ARE SOME SIMILAR ISSUES THAT USERS REPORTED: * Windows  time service not starting, access denied, not working, not found, not showing...
1. Login to your customer portal * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Find the ...
1. Login to your Customer portal. 2. Click on VPS tab. 3. Select Network Settings. 4. Here you can change the Cloud server hostname by clicking the "change" link. 5. Click on submit button after changing the hostname.
_FOR LINUX SERVERS_ 1) Connect to the server SSH console using root logins. ( _If you do not know how to access server SSH console, please CLICK HERE [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/1021/176/HOW-CONNECT-A-CLOUD-SER...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Click on "SERVER MAN...
With a dedicated Application pool you can increase the efficiency of your Website. To assign a dedicated application pool for your domain follow the steps. 1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICL...
1. Clicking Start, type “Windows Firewall” into the search box, and then click on “Windows Defender Firewall.” 2. Once Windows Firewall opens, click on “Advanced Settings.” 3. This launches Windows Defender Firewall with Advanced Security. Click the “In...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2. Click on "HOSTED DOMAINS" under the section DOMAINS. 3. Select your website and click on "DNS" tab. 4. Click on D...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Select your CLOUD SE...
A Server reinstall is required when you come across a situation where you have unintentionally deleted/removed a critical OS file which ended up in a server Malfunction. 1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLE...
1. Go to Customer Portal Webpage * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Select th...
NOTE: This option requires knowledge of the Customer Control Panel, phpMyAdmin, and the WordPress database. It is not recommended to attempt this without familiarity in these areas. If you do not feel comfortable manually editing the database, or navigati...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS]. 2. Select appropriate subscription from drop down menu (located at top right of the interface). 3. Click on "MORE SER...
The following article demonstrates how to Sync time in Windows server. Please follow the below steps, 1. Access Remote Desktop of the Windows server. 2. Please right click the time bar at the bottom right side of the taskbar and select "ADJUST DATE AND ...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2  Select appropriate subscription from the drop down menu (located at top right of the interface). 3. Select your CLO...
Once the SSL certificate is installed, your site still remains accessible via a regular insecure HTTP connection. To connect securely, visitors must specify the https:// prefix manually when entering your site’s address in their browsers. In order to fo...
WHAT IS IIS DYNAMIC IP RESTRICTIONS Dynamic IP Restrictions (DIPR) module installed within IIS 7.0 and above provides protection against denial of service (DDoS) and brute force attacks on web servers and websites. To provide this protection, HOW IIS DYN...
SELECTING THE SUPPORTED CIPHER SUITES USING THE ADVANCED SSL SETTINGS The SSL/TLS ENCRYPTION LEVEL in the advanced SSL settings provides the following options: * HIGH — Supports the ciphers listed in High/medium SSL/TLS encryption levels * MEDIUM —...
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