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Knowledgebase : Cloud Server Linux Plesk
The following instructions demonstrate how to install the Lets Encrypt Extension for Plesk.  ===================== 1.Log into your Plesk Control Panel (https://Your_Server_IP_Address:8443 [https://Your_Server_IP_Address:8443]) and select "_Extensions_...
Hi Plesk 12 has an application library built in, this contains a vast array of applications that you can install easily. This article will cover how to install Wordpress using this tool. ======================= 1.Login to plesk. 2. select DOMAINS....
_5.1.1 : RECIPIENT ADDRESS REJECTED: USER UNKNOWN IN VIRTUAL MAILBOX TABLE_ When you see an error similar to the one above, this may be because you are trying to send an email to a domain on your server but that uses an external mail se...
* Log in to your Plesk Onyx account. * Click on the WEBSITES & DOMAINS menu * Click on the DNS SETTINGS link. * You are now on the DNS editor area. CREATE A SPF RECORD * Click on the ADD RECORD button. * RECORD TYPE: Select the TXT record...
1. Login to your customer portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Select appropriate subscription from drop down menu (located at top right of the interface) 3. go to _SERVER MANAGE...
Dear Customers, Adding of PTR records can currently only be done by ReadySpace engineers. If you need to add PTR records, kindly make your request known by submitting a ticket HERE [https://helpdesk.readyspace.com/index.php?/Tickets/Submit] or sending a...
WITH THE DATA BACKUP AND RESTORE FUNCTIONS PROVIDED BY YOUR PLESK, YOU CAN DO THE FOLLOWING: * Back up the entire server. * Back up individual user accounts with websites. * Back up individual subscriptions (webspaces). * Schedule backups. * Re...
1. install ntp deamon (if not installed already) # yum install ntp 2. Simply open /etc/ntp.conf file, enter: # vi /etc/ntp.conf 3. Replace the lines which starts with "server" with the below ones (Eg:- server ntp.server.com) server 0.sg.pool.ntp.org ...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
From a Mac Computer * Launch the Terminal application, Terminal is found in /Applications/Utilities/ directory but you can also launch it from Spotlight by hitting Command+Spacebar and typing “Terminal” and then return 2)At the command prompt, enter t...
1. Login to your customer portal * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Find the ...
1. Log in to Customer Portal. * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Link [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Select your s...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Click on Hosted doma...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
1. Login to your Customer Portal [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
Hi , The following article demonstrates how to add a domain Parallels Plesk 12. Please follow the below steps, =================== 1.Login to plesk. 2.select Subscriptions from the main menu. 3.From the toolbar on this page select Add New Subscr...
Backup's are always essential to get back your valuable data when something goes wrong. 1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscript...
1. Login to your Customer portal. 2. Click on VPS tab. 3. Select Network Settings. 4. Here you can change the Cloud server hostname by clicking the "change" link. 5. Click on submit button after changing the hostname.
* Log into your Plesk panel. * Click the WEBSITES & DOMAINS tab, then click the relevant domain: * Locate and click DNS SETTINGS: * From here you may take the following actions: * Click on the name of an existing record to edit its details (Cl...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Goto the Parallels P...
_FOR LINUX SERVERS_ 1) Connect to the server SSH console using root logins. ( _If you do not know how to access server SSH console, please CLICK HERE [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/1021/176/HOW-CONNECT-A-CLOUD-SER...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Click on "SERVER MAN...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Goto the Parallels P...
The sudo command provides a mechanism for granting administrator privileges, ordinarily only available to the root user, to normal users. This guide will show you the easiest way to create a new user with sudo access on CentOS, without having to modify yo...
Follow are the steps to create a database using plesk panel +++++++++ 1. Log in to Plesk 2. Go to the tab Websites & Domains and click Databases 3.Choose Add Database 4.Fill the details like database name , database user name , password etc. 5...
OVERVIEW Content rot has a tendency to creep up on you as a website or application ages. The last thing your visitors want when they reach your site, after clicking a link to it, is to be face planted with a 404 error. To make matters worse, too many ...
Hi , The following article demonstrates how to turn off Automatic Updates for WordPress within Parallels Plesk 12. Please follow the below steps, ===================== 1.Login to plesk. 2.After logging in to Plesk, click on "WordPress" on the righ...
If you are running a Linux distro that uses Systemd, then you may find that your command in /etc/rc.local file would not run on system boot. This guide explains how to enable /etc/rc.local script to run on system start. THE PROBLEM If you type the foll...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
Running PHP as FastCGI can increase the performance of websites significantly. To configure a domain on your server to run PHP as FASTCGI follow the steps. 1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICL...
To enable SSL support and other Scripting or Application support for your domain, please follow the steps. 1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select ap...
1. Login to your customer portal Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Click the ap...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Select your CLOUD SE...
Step 1 Install net-snmp with the following command: "YUM -Y INSTALL NET-SNMP" Step 2 Configure snmp to start on server reboot. chkconfig snmpd on Step 3 Edit the snmpd.config file (located at /etc/snmp/snmpd.conf) with the following: rocommunity Live...
MONGODB is an open-source document database, and leading NoSQL database. MONGODB PACKAGES * MONGODB-ORG - This package automatically installs all the MongoDB components. * MONGODB-ORG-SERVER - MONGOD daemon and associated configuration and init sc...
NODE.JS is an open source, cross-platform runtime environment for developing server-side and networking applications. Node.js applications are written in JavaScript, and can be run within the Node.js runtime on OS X, Microsoft Windows, and Linux. 1. ADD...
You can install Wordpress in two ways. * Automatic installation where you need not specify any details and the system will provide you login details, database credentials etc. You can perform a custom installation where you can specify the username, ...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2  Select appropriate subscription from drop down menu (located at top right of the interface). 3. Goto the "VPS" tab ...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
Any domain migration involves three steps. BACKUP YOUR FILES AND DATABASE, DOWNLOAD A LOCAL COPY FOR SAFER SIDE, UPLOAD TO NEWLY CREATED DOMAIN IN DESTINATION. Please note that ReadySpace Cloud DNS system only allows to have one copy of DNS records fo...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Select your CLOUD SE...
_Warning : when recreating your VPS with a different OS, your backup(s) and installed application(s) will be removed. The set of available applications depends on the selected OS._ 1. Login to your Customer Portal [https://helpdesk.readyspace.com/index....
A Server reinstall is required when you come across a situation where you have unintentionally deleted/removed a critical OS file which ended up in a server Malfunction. 1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLE...
1. Go to Customer Portal Webpage * Different ReadySpace Branch have their own customer portal link, please refer to Customer Portal Links [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Article/View/646/7/customer-portal-links] 2. Select th...
NOTE: This option requires knowledge of the Customer Control Panel, phpMyAdmin, and the WordPress database. It is not recommended to attempt this without familiarity in these areas. If you do not feel comfortable manually editing the database, or navigati...
1. Go to Customer Portal Webpage Home >> click More services 2. Select the subscription from the list box which is situated at the upper right corner of the page. 3. Go to VPS tab. 4. Click the "MANAGE PLESK" button. 5. At the bottom of the page, yo...
First, log in to the Plesk panel of the server. Then, to see the list of services, go to TOOLS & SETTINGS > SERVER MANAGEMENT > SERVICES MANAGEMENT. The  icon next to the name of a service indicates that it is currently running. The  icon indicates th...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2  Select appropriate subscription from the drop down menu (located at top right of the interface). 3. Select your CLO...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Goto the Parallels P...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
WHAT IS APACHE COUCHDB? Apache CouchDB is an open source document-oriented database with NoSQL. NoSQL means, it doesn't have any database schema, tables, rows, etc, that you will see in MySQL, PostgreSQL and Oracle. CouceDB uses JSON to store data with ...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
General recommendations * Keep Plesk up-to-date [https://support.plesk.com/hc/en-us/articles/213385609]. * Set up the minimum password strength [https://docs.plesk.com/en-US/onyx/administrator-guide/plesk-administration/securing-plesk/setting-up-the-...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
OWNCLOUD is a safe place for you to create your own cloud drive for safe storage of your data in your own READYSPACE CLOUD SERVER. OWNCLOUD lets you store data, access data and manipulate your data stored in your Owncloud installed Cloudserver via the sof...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Goto the Parallels P...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
NOTE : Please allow access to the following domains to your firewall as these are the mirrors used to download the script packages. * api.softaculous.com (IP : 192.198.80.3) * s1.softaculous.com (IP : 158.69.6.246) * s2.softaculous.com (IP : 192.2...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. click on "SERVER MAN...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2. Select the Cloud server subscription 3. Click on Hosted domains. 4. Click on "ADD EXISTING DOMAIN REGISTERED ELSE...
CREATING A NEW EMAIL ADDRESS Log in to your Plesk Control Panel either by using the IP address of your server or the server name (e.g.: https://serverhostname:8443 or https://serverIPaddress:8443 ) On the HOME menu, located on the left-hand side of the...
Unfortunately, even with good preparation, there is always a risk that a service won't start up again, some files go missing or database tables are corrupted. I believe that if you follow these steps you are well prepared, anyway: * Connect to the server...
Kindly follow the below-provided KB in order to set up email forwarding for email accounts. A. LOGIN TO YOUR PLESK CONTROL PANEL. Please follow either one of the below methods to log in to your Plesk control panel. 1) Click here [https://helpdesk.ready...
Upgrade Plesk to Plesk onyx There are two methods to upgrade Plesk's version to Plesk version Onyx.  NB: Before trying an upgrade, we recommend you to save a backup for your Plesk database [https://helpdesk.readyspace.com/index.php?/Knowledgebase/Articl...
1. Login to your CUSTOMER PORTAL [HTTPS://HELPDESK.READYSPACE.COM/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/646/7/CUSTOMER-PORTAL-LINKS] 2 Select appropriate subscription from drop down menu (located at top right of the interface). 3. Under the section _P...
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