RSS Feed
News
Feb
13
Special $8/- offer for .sg domain names
Posted by Kian Ng on 13 February 2019 10:05 AM
Great news!

From now until 28 February 2019, we will be offering a special price of only $8/- for newly registered domain names with the .sg extension.

If you'd like to grab this great offer, write to us at help@readyspace.com and we'll have it done for you - don't miss this great deal! :)




Readyspace Team
Read more »



Jan
10
Cloud Drive PC Client Release 2019
Posted by Kuan Woei Teow on 10 January 2019 11:09 AM

The time has come!

We are continuously working to improve Cloud Drive. 

The Q4 2018 release is focused on fixing major issues before the new version of the Windows client will be updated. 

Issue fixes and Improvements

1. Fixed issue on changing language in Windows client.
2. Fixed issue when unable to install PC Client.
3. Fixed issue where an user use "open in browser" feature, it opens the link were the logged in user has his/her primary domain.
4. A new notification is created informing that the storage is full for user.
5. Fixed issue where an user is able to lock a file in a Share when this user has only read rights.
6. Fixed the issue where an Admin user is unable to unlock files.
7. Fixed the issue where an user is able to create link for file on which user only have read rights.
8.Fixed on the issue where an user is able to access shares and files even though the account have been deleted. Now, the user is logged out, file cache deleted and a new notification message appears informing the user was not validated.
9. Fixed on the issue where an user is able to login to although device is blocked.
10. Fixed issue when upload gets stuck because a files upload name is missing from the upload queue.
11. Fixed for files not downloaded in cache after they were deleted from local cache.
12. Fixed for empty files that are not uploaded to the server. Also in some cases New Folders are not uploaded to the server.
13. Fixed for the event when an user Start/Stop synchronisation but does not download all files.
14. Fixed issue with Folder being inaccessible after it was created and renamed fixed.

The release will be rolled out on Monday , 14th of January.

Read more »



Dec
31
Discontinuation of OX/MobileSync
Posted by Kian Ng on 31 December 2018 11:21 AM
Dear users of OX/MobileSync,

As announced many times previously, we will no longer be providing the OX mail service from 1st January 2019. We'd like to take this opportunity to thank all past OX users and we hope to continue serving you with even better service platforms moving forward.

For more information on our services, please visit our website our contact us at help@readyspace.com.


Cheers!

ReadySpace Team
Read more »



Dec
11
Planned update of Cloud Drive Service
Posted by Kuan Woei Teow on 11 December 2018 01:29 PM

Planned update of Cloud Drive Service

Service Affected : Cloud Drive - https://readyspace.com/cloud-drive

Dates : Anytime between 17th Dec 2018 to 23rd Dec 2018.

Expected downtime :1 minute.

This release contains bugs fixes and improvements with focus on Cloud Drive Web Client

  1. Links from user invitations and reset password emails have been updated to be valid for 3 days. Currently link are valid for 3 hours, which has proven to be a too short period to allow the user active his/her account or reset the password.

  2. A notification message was added when the logged in user is trying to reset his/her password from another link than its primary domain.

  3. Files and folder events reports have been modified to show events on all files in a folder/share, not only events for the selected file.

  4. Search Files submenu has been removed under the Administration menu in the Reports section. In the next version the Reports menu will redirect automatically to the Audit page.

  5. Delete file event was not logged correctly. When deleting a file the audit report showed the file was deleted by the user create file, causing confusion if the user that deletes the file is different from the one that created it.

  6. Sub-shares appears as a standalone share in Administration menu in Share section. Currently the Shares view shows all the shares. Shares containing Sub-shares can be expanded in order to view all the existing sub-shares, so there is no need to show the sub-share as standalone shares.

  7. Fix for uploading two files with the same name. Currently it is possible to upload two files with the same name on the same folder. This is caused by the fact that encoding of special characters are done in a different manner.The name strings look identical but there is a difference at byte level so when the 2 were compared they resulted as different but from the end user perspective they look identical.

  8. Not all files/folders are downloaded from a share. When downloading a large share containing more than 2000 files the downloaded archive does not contain all the files or than complete folder structure. Results vary for each download attempt.

  9. Application crashes when uploading a folder from Internet Explorer.

  10. Fix for downloading for files that takes more than two minutes. Downloading a file from the Web Client directly or via public link that takes longer than two minutes was not possible. This represents a problems when trying to download large files or when having slow internet connectivity.

  11. Filename not downloaded correctly in Internet Explorer and Edge. When having a filename containing special characters Internet Explorer and Edge downloaded the file with the filename changed.

  12. Fix for download file using context menu in share view.

  13. Fix for viewing deleted files in share view.

  14. Added message if an error occurs while trying to copy a file. Error messages appear in you are trying to copy the file on a share on a different domain or if the company has reached its storage limit.

  15. Fix preview file from the context menu using Firefox.

  16. Removed file history options for users with read rights on a filea user with read rights.History option must not be available for users that have only Read rights on the Share in question, regardless of the user role, the user must be able only to download and preview files.

  17. Links page does not loaded if a domain if not available.

  18. Two instances of public link is displayed in the Links list. When creating a new link to a file the links where displayed two times as two links would have been create.

  19. Fix for deleting several links in at a time.

  20. Added validation message when trying to create password protected links and do not fill in the password field.

  21. Session not valid. Currently if you are logged into the Web Client is you refresh the page or press the back browser button you are redirected to the login page. We have made some changes to remember you credentials until you log out. The same issue was present if you opened a page in a new tab.

  22. History settings max days and version not saved correctly in the Account section under the Administration menu.

If you have any questions with regards to this update, please contact us through our customer service.

Happy Cloud Driving!

Read more »



Nov
5
Discontinuation of OX
Posted by Kian Ng on 05 November 2018 10:41 AM
Dear users of OX/MobileSync/ExchangeSync,

This is to remind all users of the OX webmail service that we will no longer be able to provide use of the OX webmail interface from 1st January 2019. 

If you are currently a user of the OX webmail, and would like to know your alternative options, do write to us at help@readyspace.com to find out more.



Cheers!

ReadySpace Team 

Read more »



Oct
10
No more PayPal from November 1st.
Posted by Kian Ng on 10 October 2018 03:59 PM
Dear customers,

We'd like to let you know that, with effect from November 1st 2018, we will no longer be accepting transactions via PayPal for ReadySpace Malaysia and ReadySpace Singapore. This decision has been made in order for us to streamline and simplify the payment process so that it is easier for you to complete transactions. In the meantime, we will soon be making PayNow payments available to the customers of ReadySpace Singapore. Do stay tuned for more details on when it will be ready. 

All other payment methods that you are familiar with will remain unaffected. :)


Cheers!


ReadySpace Team
Read more »




ReadySpace Helpdesk - Giving you space for growth